Error code OL-222 Since recently updating my QB Desktop I am unable to upload my bank transactions.

Hello GuardHome

Were you using bank feed in the desktop product?Are you using the Pro or Premier  product?

Thanks

Emma

Thanks for joining this conversation, @GuardHome.

Just to verify, are getting the same error as well? If so, this may be caused by one of the following:

• A problem at your bank (sometimes referred to as your financial institution or FI).
• A problem with your Internet connection.
• A problem with one or more accounts in your company file.
• A problem with the download or import format.
• A discontinued version of Windows or QuickBooks Desktop.

There are a couple of troubleshooting steps that we can perform to isolate this. The first one is to enable TLS 1.2 in the latest version of Internet Explorer. Here's how:

1. Open Internet Explorer 11 and make sure you have the latest version installed.
2. Click the Gear icon on the upper right section of Internet Explorer.
3. Go to Internet Options, then Advanced Tab.
4. Scroll down to the Security section and uncheck the USE TLS 1.0 and put a check in USE TLS 1.2.
5. Click Apply and then OK.
6. Close all open programs and restart your computer.

Once done, try to download the transactions again to double-check. If the issue persists, check out this article and proceed to Step 2: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

That should get you fixed right up. Keep me posted on how everything goes or if you're referring to something else in the comment. I want to make sure this is taken care of for you. Cheers!
 

You can upload the bank transactions by performing one of the following workarounds:

•   Import transactions using a CSV or other file type that is supported by QuickBooks.
•   Use Direct Connect.
•    Manually enter the transactions.

Regards,

Adrian

QuickBooks Hosting Consultant