Accept as Solution nor Resolve showed up when using either of the three dots when using reply while logged in.

@Bec11   It's not showing it, because your issue isn't the FIRST post to this thread.  That is the ONLY one that gets those options.  Had you started your own thread, instead of posting here, you would have the option to mark as solved.  

Hi @Bec11. Thank you for the follow-up and for letting us know that the options were'nt visible on your end at this time.

If I may ask, have you tried opening the Community forum in an incognito/private window or another supported browser?

This step can help eliminate any potential issues caused by your regular browser cache or extensions, which may be interfering with the display of the Accept as Solution button.

If the buttons still don't appear, you can click the Cheer button on the reply to let my colleague know you agree with the steps provided.

If you have any questions, leave a comment below.

I can't open my quickbook desktop, can I get someone to help me?

Hello, @IO73. Are you receiving a specific error message or code when the program fails to open? For the time being, we can resolve most startup issues by using the QuickBooks Tool Hub to run the Quick Fix my Program tool. This will automatically shut down background processes and run a quick repair on the software. Refer to this article for more information: QuickBooks Desktop won't open.

Beyond that, if you prefer to contact our live support team immediately, you can connect with them at this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.  

The Community and I are here if you need anything else. 

@IO73 

Which QB Desktop year version?

Can you open the sample file?