Can I get technical support.

I lost my password app on my iPhone so I don't remember my passwords to my quickbook companies and, as a result am unable to sign in to them.  How can I create new passwords to access my companies?

Hello SvetlanaNY,

Error 1723 means that there is a problem with the Windows installer package. This may be caused by a damaged Windows installer. To fix this, perform the solutions in the order shown.

Solution 1: Edit the permissions in your Windows %temp% folder

1. On your keyboard, press the Windows key to bring up the search field.
2. Type %temp%, then press Enter. The Windows TEMP folder opens.
3. Open Properties.
   • For Windows 10, 8.1, and 8: Go to the Home tab, then select Properties.
   • For Windows 7: From the Organize drop-down, select Properties.
4. On the Properties window, go to the Security tab, then choose Edit.
5. Highlight your Windows username. Under the Allow column, put a check mark on Full Control.
6. Select OK twice, then reinstall QuickBooks Desktop.

Solution 2: Download and run the QBInstall Diagnostic Tool

Let us know if you have any questions. 

Welcome @AYMANALAARAJ,

Thank you for dropping by the Community. I’d be happy to help you with your e-service. Can you tell me a little more about what you're trying to accomplish? Which e-service? Do you need help setting them up? Are you getting an error message?

Let me know and we can get you back to business. I’ll be looking for your reply. Have a great day!

I can see how important it is to access your QuickBooks Desktop (QBDT) software and continue with your business, @dgkgfs.

QuickBooks recently release an update requiring users to update their software before logging in. This is to ensure your program is pack with the latest patches and fixes and to avoid any issues in the future.

If you don’t want to install these updates yet, you‘ll want to rename the folder of your QBDT downloaded file. You can follow this setup for a temporary workaround: "C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 21.0\Components\DownloadQB31"

Once you're done with your work, I recommend updating the software before logging off to your computer. This way, it’ll not prompt you to update it the next time you log in. 

Here's how:

1. Go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Go to the Update Now tab.
4. Select Get Updates to start the download.
5. Restart QuickBooks when the download finishes.
6. When prompted, accept the option to install the new release

You can also read through this article for more details: Update QuickBooks Desktop to the latest release.

Once finish, don’t forget to download the latest payroll updates too. This way, we can ensure your tax table sync with the new update.

In case you have other queries or questions in supervising your account, feel free to fill me in. I’ll be around to assist you. Keep safe and happy holidays!

Hi @mandypanad,

I'll share some steps you can take to resolve this issue where you're unable to open your QuickBooks Desktop (QBDT) company file. 

Here's how:

1. Update your QuickBooks Desktop to the latest version.
2. Ensure the extension of the file you want to open is QBW.

See this article to proceed with the troubleshooting: What to do if you can't open your company file in QuickBooks Desktop. Scroll down to the Step 3: Figure out what's causing the issue section to continue.

I suggest you see this article: Fix locked file errors in QuickBooks Desktop. It's a list of steps you can take if your company file is locked.

Post a reply if you need further assistance, and I'll be sure to get back to you. 

Thanks for posting in the Community space, @Alyhuz.

I appreciate you performing the steps shared by our Tech Team. Since you already tried the steps and still having the same issue. Let's repair your QuickBooks Desktop (QBDT). Repairing QuickBooks can help fix common errors you encounter while using, updating, or installing QBDT. 

Here's how to run the repair tool:

1. First, back up your company file.
2. Restart your computer.
3. Click the Windows icon and type in Control Panel.
4. Choose Programs and Features then Uninstall a Program.
5. Select QuickBooks and click Uninstall/Change.
6. Click Continue, or Next.
7. Select Repair and Next.
8. Hit Finish.

Once done, make sure that you have the most recent fixes and security updates. You'll need to update your QuickBooks to the latest release. If you got an error while repairing your QBDT, please refer to this article: Repair QuickBooks Desktop for Windows.

Also, QuickBooks' performance decreases as the size of the company file increases. However, there are no actual limits on the size of your company data file, but performance may be hindered if your network is not capable of handling large data files.

Moreover, to give you tips on the system requirements that work best with QuickBooks Desktop, I suggest checking out this reference: Find out what your computer needs to run the best QuickBooks Desktop experience.

Keep me posted if you have any other questions. I'll make sure to get back to you. Take good care!

I'd like to offer help, mannsea2003-yaho.

May I know your concern? Here in the Community, we have trained support specialist that can answer QuickBooks-related questions.

If you're using QuickBooks Online, you can use this article to get in touch with them: Get Help with QuickBooks Online.

If you need QuickBooks Desktop support and unable to access your company file, you can follow these steps:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Make sure you select QuickBooks Desktop United States in the upper-right corner of the page.
3. Select the topic and sub-topic that categorize your concern.
4. The first section will offer articles and related posts that might help you fix your issue.
5. Otherwise, you can go to the second section and click the Get Phone Number button. You can select Start a Chat, too.

Though, any details you can add to your posts would be a great help to give you the answers you need.

Just leave a reply and I'm here to help you with any QuickBooks-related questions you have. Take care and have a great day!

You're in the right place for help, and I'm here to give you quick tips to see the correct product number, @Kjartved.

When you want to get the QuickBooks Desktop (QBDT) license number and product code, you can press F2 on your keyboard while the QuickBooks Desktop window is running.

Another way is to visit the Customer Account Management Portal (CAMPS) to get your product and license number from there as long as you registered the product.

Also, if you purchased QuickBooks in a physical retail store, the license and product code number will be listed on the packaging. 

Take a look at the scratch-off sticker located next to the UPC code. Here's how it looks like:

However, if you're unable to find it using the options given above, you can contact our Support Team for it. Account specific concerns is best handled by our Live Help representatives to secure any confidential information that we can't display in this public forum. Feel free to check their support hours for a few details.

To reach us: 

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

You might want to check out these articles to learn how to get started with QBDT:

• Get started with QuickBooks Desktop
• QuickBooks Desktop service discontinuation policy and upgrade information

Please keep in touch with me for all of your QuickBooks setup needs. I'm always ready to help. Have a good one and stay safe.

Good to see you here in QuickBooks Community, @JYelton. I'm here to help and guide you on how to download QuickBooks Tool Hub.

QuickBooks Tool Hub can be used to deal with network problems, company file damage, performance issues, etc. To download and install QuickBooks Tool Hub, follow the steps below:

1. After restarting your desktop, download Quickbooks Tool Hub file.
2. Open the downloaded file (QuickBooksToolHub.exe).
3. Follow the on-screen instruction to agree to the terms and conditions.
4. After the installation process, open the application by double-clicking the file icon on your desktop.

From there, let's run the Quick Fix my Program tool from the Tool Hub.

1. In the QuickBooks Tool Hub, select Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

Here are some articles you can check. These will help you in fixing QuickBooks Desktop file issues:

• Fix common problems and errors with the QuickBooks Desktop Tool Hub
• Verify and Rebuild Data in QuickBooks Desktop

Also, these handy articles can help you fix other issues that you might use in the future:

• Fix backup company file issues in QuickBooks Desktop
• Fix company file and network issues with QuickBooks File Doctor

If you have any other questions about QuickBooks installation, let me know by adding a comment below. I'm always here to help. Have a good one, @JYelton.

Thanks for joining this thread, @nancy122. I'll share some information on how you can access your Intuit account again.

If you're already signed in but want to change your sign-in info, including password, follow these steps.

1. In QuickBooks Time, open your profile dropdown, then select Profile.
2. Select Manage User ID / Password. 
3. Select Sign in & security.
4. Select the User ID, Email address, Password, or Phone section.
5. Make your changes.
6. When you're done, select Save.

However, if your account is locked out due to forgetting your user ID or password, don't worry. Here’s how to get into your account and back to business as usual.

1. Go to our sign in help page.
2. Enter the phone number, email address, or user ID for your account. Or, select Try something else and answer other questions about yourself. Then select Continue.
3. Check your phone or email for a message from Intuit or QuickBooks. Enter the code we sent, or follow the instructions in the message. We may ask you for a little more info to make sure it’s really you.
4. When prompted, reset your password.

Here's an article you can refer to for more details on resetting your QuickBooks Time password. You can also check there on how to reset passwords using your mobile device. 

Once everything's good with your account. You can now clock in using the web browser. Here's how:

1. Go to Intuit.com.
2. Click Sign in on the top right.
3. Select QuickBooks Time from the Small business products menu.
4. Sign in to QuickBooks Time using their normal login credentials, and clock in like normal.

In addition, feel free to visit our Help Articles page for more insights about running your business in QuickBooks Time. 

Don't hesitate to leave a comment below if there's anything else you need. I’ll be more than happy to help. Keep safe, nancy122!