Help Function

So fed up with move from desktop · ‎April 26, 2019

I am really confused about the help function on the online version of quickbooks, I have never had any sensible or relevant results from this function.

Are there any tricks to get sensible results?

For instance, a simple help request for VAT101 ECSL because transactions were missing even though customer had valid VAT Number filled in, because address was not filled in (desktop version did include correctly)

We didn't find any results for "ECSL"

We didn't find any results for "VAT101"

VAT 101 Report : Doesn't return answers for EC VAT

TaliaI · ‎April 26, 2019

Hello,

The help function is more of a how to tool - if you do have specific questions we would advise to contact our support team through either here, email, chat, phone or social media.

Please leave feedback on this via the cog wheel > Feedback - this will submit your suggestion directly to the developers who will work on improving this tool.

Thanks,

Talia

Anonymous · ‎September 07, 2019

I honestly hate the Online version. It makes no sense and I spend more time correcting errors caused by QB than posting transactions. My boss's wife who originally wanted to migrate from enterprise to online is fed up with the payroll function and I believe we may be moving back...wha hoo. ONline makes no sense at all.

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