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Buy nowNot sure if this is the best subforum to post this question in. But here goes...
How exactly do you setup "Web Mail" in QuickBooks Desktop Pro 2019?
I tried to set it up using my "@outlook.com" address. As I use an @Outlook.com for my company emails.
But if I bring up a Customer and click the email for that customer I get a Warning popup.
It says:
Warning
Your email cannot be send because QuickBooks does not support the email program you are using. The supported programs are Outlook, Outlook Express, Windows Mail and Mozilla Thunderbird.
I have the Windows 10 Mail app installed and working. Is that different than Windows Mail mentioned in the warning?
What should I do to get the email to work? Also will all sent emails show up in the Sent Email tab?
Hi there, @aquaclear.
Thank you for reaching out to the Community. It's my priority to help you sort this Here are some of the possible reason why you're getting this warning.
We need to check if your outlook is set up as your default email program for your email, contact and calendars.
We can Edit the mail profile in Windows. Here's how:
If you can't find the Mail in the Control Panel, you might need to try these steps.
For more detailed steps, you can refer to this article: Fix Outlook is missing in send forms preferences.
Please don't hesitate to post in the Community. We are always here to lend a hand. Have a great day!
Hi, thank you for your pasted response, I have seen that posted to others, but that does not work.
I was trying to say that I don't have Office 365 on my desktop. So I don't have the Outlook program in Office 365.
What I do have is an email associated with "outlook.com", notice the ".com". It is like having a gmail account at gmail.com. Or a yahoo account at yahoo.com.
I looked up the smtp server and port for outlook.com email but it did not work, but maybe had the wrong server address and port
Hi there, @aquaclear.
Thanks for following up on this thread. I'd be happy to help you connect your email to QuickBooks Desktop.
You can send transactions through Webmail or Outlook. First, you'll need to contact your internet or email provider to get the following info:
Next, you'll set up Outlook:
For more detailed instructions, you can refer to this article: Connect your email to QuickBooks Desktop.
If you have any more questions, please don't hesitate to comment below. I'm always here to help. Have a good rest of your day!
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