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Everything you need to know about banking in QuickBooks Online - Discover more
scharrison
Level 1

i cant log on.

i am trying to log on but getting a message that quick books has a fault and try again.i have been trying for an hour and need to do accounts ?

5 REPLIES 5
Marks1
Level 1

i cant log on.

Hi, I am getting the same error here, I can log into the app ok though

TaliaI
QuickBooks Team

i cant log on.


Hello scharrison and Marks1,

 

We are aware of the issue and our engineers are working on resolving this as quickly as possible. If you have access to Facebook or Twitter, please PM us with your email address so we can add you to the investigation.

 

Thanks,

 

Talia

Marks1
Level 1

i cant log on.

Thanks, I have sent a PM via twitter to @QuickBooksUK 

 

whatisgoingon
Level 1

i cant log on.

What is the cause of this outage and how much longer will it take before we can access QBOL?

TaliaI
QuickBooks Team

i cant log on.


Hello,

 

We are currently restarting the servers and are having some reports of customers being able to access their account. We currently don't know what has caused the issue but our engineers are working to get this resolved as quickly as possible.

 

Thanks,

 

Talia

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