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Aug 1, 2019 7:51 AM UTC
Question

Missing banking transactions

My Quickbooks account isn't showing banking transactions for May or June, but it is for July. I've updated the feed several times. How do I fix this?

12 replies

Level 13
Aug 1, 2019 11:39 AM UTC

Hey Danpross,

 

Which bank provider are you with? Is this a new bank feed or existing bank feed that you are updating? 

 

 

danprossAuthor
Aug 1, 2019 11:44 AM UTC

The bank is Lloyds. It's worked perfectly for the past two years. 

Level 10
Aug 1, 2019 2:04 PM UTC

Hello

 

We do not have any reports of any issues currently can you try loading QuickBooks in an incognito/private window do you get the same issue?Does it prompt for any additional security like pin sentry or does it bring up any error message?

 

Thanks

 

Emma