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Rabih11
Jun 25, 2019 11:16 AM UTC
Solved

Missing trans no

when I pull the journal report it lists all types of transactions (JE, Invoices, receipts...) and the trans no in this report is missing some numbers.

 

The trans no is the numbering of all transactions and is different from the serial of each type of transaction (like invoices serial)

 

where are the missing transactions ?! I never delete transactions (maybe happened once or twice in 2 years

payment after leavingAnswer
Level 10
Jun 28, 2019 9:19 AM UTC

Hi John,

 

I can not search for amount since the transaction is missing and i have no information about the amount of that transaction. I can't also search for Trans no., I can search for Invoice number, JE number....but not the trans no.

 

I have the Quickbooks 2016 accountant edition UK version. Sorry for not providing you with the product license number as I don't feel comfortable posting it on a public post.

 

Thank you

 

 


Hi Rabih

 

If you can provide us with any information relating to the transaction then we may be able to assist you to locate it, however based on the information you have provided we are unable to assist you.

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7 replies

GeorgiaC
Level 13
Jun 25, 2019 3:11 PM UTC

Hi Rabih,

 

Thanks for your post!

 

Do you have custom transaction numbers enabled?

 

Would it be possible that when the journal entry 2181 was entered the transaction number was manually edited to 2181 rather than 2161?

 

 

 

Rabih11Author
Jun 27, 2019 7:58 AM UTC

Hi,

 

I am not sure if custom transaction numbers enabled. however, I am sure that no manual editing is done to any of the transactions numbering.

 

Note that at the end of the quarter when I pull the same report it shows some of the missing transaction numbers that were missing in the same report (at a prior date)

 

thank you

TaliaI
Level 8
Jun 27, 2019 8:24 AM UTC

Hello Rabih,

 

To confirm, when running the report at the end of the quarter, the transactions with those missing numbers show in that report but not the prior one you are running?

 

Could you please send a screenshot of these reports? (Cut out any confidential information if needed).

 

Thanks,

 

Talia

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