Question

Quickbook Desktop Discontinued

Forum|Forum|3 years ago
February 13, 2023
67 replies
238 views

I got to know that Quickbook is discontinuing add on services and support services in some version of Desktop after May 31, 2023.

Just wanted to know if Quickbook is discontinuing all add on services on all version of Desktop or on just Quickbook Desktop 2020 version.

I use Quickbook Desktop Pro 2021. Do I have a reason to worry?

QuickBooks Desktop

Angelyn_T

Moderator

Hi there, @dhavalkakadiya. I'm pleased to share more information about the QuickBooks Desktop (QBDT) discontinuation policy.

You don't need to worry about your subscription. With QBDT Pro 2021, you'll still enjoy the add-on services and be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

These are the only products affected by the discontinuation after May 31, 2023:

QuickBooks Desktop Pro 2020
QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 20
QuickBooks Premier Accountant Edition 2020
QuickBooks Enterprise Accountant 20
QuickBooks Desktop for Mac 2020

I'm also adding this article for more information: QuickBooks Desktop service discontinuation policy.

Aside from that, you may check out the resources from this link as your guide while tracking your QBDT entries in the future: QuickBooks Desktop help articles.

It's my pleasure to share this information with you today. If you have follow-up questions, let me know by leaving a comment below. I'm just a few clicks away to help. Keep safe!

L

LeSLP

Hi. I have received a couple emails from someone wanting to discuss the discontinuation. I am making sure that this is not a scam. I do not think my version is being discontinued. I used Quickbooks Desktop Pro 2021.

Thank you.

A

AbegailS_

Level 6

Hi there, @LeSLP.

Thanks for bringing this matter to our attention and spreading awareness about this. We are committed to protecting and securing the personal and financial information you entrusted to us. It sounds like you're getting suspicious emails.

These are the only products affected by the discontinuation after May 31, 2023:

QuickBooks Desktop Pro 2020
QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 20
QuickBooks Premier Accountant Edition 2020
QuickBooks Enterprise Accountant 20
QuickBooks Desktop for Mac 2020

You can browse these links for additional information about this.

If the email is asking you to take actions like providing personal information, please don't open it. Here are a few things to look for if you’re not sure an email came from Intuit.

We’ll never ask for your personal info in an email.
Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
Any link we send you in an email will always be for an intuit.com address.

You can report it to our Security Team's email address. I suggest not opening this suspicious email to avoid getting harmed in your account or computer. Also, please secure an antivirus program to your computer and make sure it's up to date so that it can detect any malware or viruses.

I also added this article for you to see the updated e-mail address of the Intuit Security Team and to know more about the latest security information: Recognize and report suspicious emails (Phishing).

See this article to better protect your account and how we keep your data secure.

Don't hesitate to post again if you have other concerns with QuickBooks. Or leave a comment below if you need additional information about the email you received. I'm always around to help you.

E

Ellie Corbett Hannum

I only use QuickBooks' check register to indicate expenses and deposits. That's all I use it for. Will I be able to continue to do that without having to upgrade?

E

Erika_K

QuickBooks Team

Let me provide some information about the discontinuation policy on QuickBooks Desktop (QBDT), Ellie.

Yes, you'll still be able to use the QuickBooks check register without upgrading to the newest release. However, you may have to access your account or company file without utilizing the internet to prevent the system from asking you to upgrade your QBDT version.

If you are using an outdated one, you may experience performance issues. I suggest performing basic troubleshooting steps to resolve these. Additionally, you can utilize the QBDT Tool Hub to address common problems and errors, such as company file issues, network problems, installation issues, and various error codes.

I'll add this article for additional info: QuickBooks Desktop service discontinuation policy.

Moreover, you can browse through these resources to learn about managing your check registers in QBDT:

Don't hesitate to post here in the Community space if you have more questions about the discontinuation policy. Stay safe!