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agams
May 19, 2019
Solved

Why do the descriptions do not show when I upload bank statements in the USD account or account other than GBP. The GBP accounts shows descriptions

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EmmaMAnswer
Level 10
May 20, 2019

Hello Agams

 

When you map the CSV to upload it, does it recognise the description column? Which bank is this for?

 

Thanks

 

Emma

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6 replies

EmmaMAnswer
Level 10
May 20, 2019

Hello Agams

 

When you map the CSV to upload it, does it recognise the description column? Which bank is this for?

 

Thanks

 

Emma

agamsAuthor
May 20, 2019

Hi Emma,

 

Thanks for your response

The bank statements are in QBO format and the option to map does not appear. We are using QuickBooks Online

 

Regards

Agams 

EdwardR
May 20, 2019

Hi Agams,

 

Could you please include a  screenshot of the spreadsheet being uploaded and the information displayed when uploading and imorted, this will allow us to investigate further for you.

 

Thanks

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