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Question

After adding our company logo to our invoice template I cannot get it to print or appear when e-mailing. hy is this?

Forum|Forum|7 years ago
April 4, 2019
10 replies
10 views

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QuickBooks Online

Level 8

Hello phobbs,

Can you confirm that you are selecting the template you have uploaded the logo to when creating an invoice?

Thanks,

Talia

phobbsAuthor

Hi Talia,

I have set the form as default in 'Custom form Styles'. When I click the 'edit' button the preview shows the logo, but it doesn't appear when I print or e-mail.

Level 8

Hello,

Does it appear when you select 'preview PDF' when editing the template?

Thanks,

Talia