We have an invoice which we can delete because the customer has been deleted and the invoice is now showing on the reports which is incorrect we want to clear the to zero

bring up the invoice and use the more menu/link at the bottom and select delete

Hello markbycroft,

You will need to make the customer active again to delete the invoice. Go to Sales > Customers and select the small cog wheel in the right hand corner above the list, and tick include inactive. Find the customer in this list, make them active and delete the invoice. You can then come back into your customer list and make them inactive again.

Thanks,

Talia