Multi currency

Forum|Forum|3 years ago
August 14, 2022
1 reply
0 views

Hi I have changed the account currency in the chart of accounts but the customer still shows local currency

QuickBooks Online - International

Fiat Lux - ASIA

Level 14

When you enable the multi currency feature and change your home currency, any previous transactions with the old currency will remain the same. You will need to convert those transactions manually or purchase a third-party service to do so.

JessT

Moderator

Hi jacko2,

I agree with Fiat Lux - ASIA. To resolve this, you have the option is to create another customer profile with the correct currency and recreate the transactions. Then, delete the transactions from the old profile, and then inactivate the old profile. This is ideal if there are only a few transactions.

On the other hand, you can check out our help articles for QBO International should you need some references in the future.

Let me know if you have any other questions in mind. Take care and have a good one!

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