Account Management

Everytime I open Quickbooks I get a pop-up ad for loans. Am I not already paying for a service so why am I getting ads pushed on me?

A client wants to add payroll to their subscription

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Can i use a cheaper subscription?

Had a email to call but number looks suspicious

How do i start again, purcgecompany is just duplicating and adding more chart of accounts. My account is now a mess. I feel I need to start again by deleting my account but will that mean I lose my trial period?

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With the recent price increases, I have been reviewing which plans my clients are on. Some are on Essentials, when they really only use it for basic stuff, and could operate just as well on Simple Start. I went to downgrade them, and it comes up with a warning 'You will lose your data when you downgrade to a lower plan' I do not recall seeing this before. I fully understand that Simple Start has less functions available. But this clearly states that DATA will be lost if I downgrade them - which I obviously cannot have. So my question is - Do you really lose historical data when downgrading? Or is it the certain functions that are stopped, and you are just misleading subscribers by wanting them to keep to a higher level?

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How do I change this

Message is We cant load the payment info at the moment. Try again in abit

How Change Currency From GBP to AED

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Primary Admin Role email - [PII email removed] Mobile Number : [PII phone number removed] We wanna change, we do have the email and password. without OTP. the Autheticade code will be sent to his Mobile Number. If we missed out to do our subscription will end, since we dont have the access to change the payment method

Lost self-employed app, what is the replacement or can someone provide a link for mobile app? I can't find it anywhere in the store.

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Hi can anyone help please I am a non vat registered consultant using QB Accountant - if I bill full subscription amount to client is this a disbursement and are they able to claim the vat if I provide a copy of my invoice showing their subscription.   Thanks

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Hello,I run a business that is both a CIS Contractor and a CIS Subcontractor.I can deduct CIS from my subcontractors fine, all working on that end. The issue is that I cannot set customers as CIS Contractors. When I try to, it gives me this error:It looks like we don't have your CIS rate. To track your CIS suffered, update your settingsOn the article to set this up, it gives this instruction:If you also operate as a subcontractor, tick the I am a CIS subcontractor box and select your deduction rate from the dropdown menu.However, this is not an option for me. There is no tick boxes at all.

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1. When I create a new client in Practice Manager (with or without a QBO licence), how does this sync to my QBOA client list? 2. The guide says activating Practice Manager syncs all team members, but none of my team members appear, only me i can see in team —how do I fix this? 3. For the Letter of Engagement, can we upload our own template and link product/service placeholders and pricing so the document auto‑populates? 4. Is there any fee or subscription charge for using Practice Manager?

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Is it down. I just keep getting a message that there is a problem their end, but it's been 2 days?

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