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Home
QuickBooks Q&A (UK)
Account Management

Account Management

2,034 Topics
3,836 Replies

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Questions
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Ideas

2034 Topics

asked in Account Management

My snap recipes say missing info but im not sure what infor is required

No text available

5 years ago

GLLTD

asked in Account Management

I need to change subscription from QuickBooks Self-Employed to QuickBooks Online. Please help.

No text available

172

5 years ago

GLLTD

asked in Account Management

I purchased Self-Employed subscription but I need ONLINE. I cancelled current and tried to open new one but QB keeps saying-user ID is already taken (I am using same email). Any solutions except registering under diffetent email?

No text available

193

5 years ago

lmengineering82-

asked in Account Management

I can not find how to invite an accountant on my settings?

No text available

5 years ago

Ericoz

asked in Account Management

Ch you tell me why my subscription has jumped to36 pounds this month please?

No text available

5 years ago

vikrantmalhotra

asked in Account Management

My accountant cannot post or edit entries

No text available

5 years ago

iwalkdugs-gmail-

asked in Account Management

Hi everyone. My subscription is £7.99 per month but I appear to be paying £14.40 every month and I can't figure out why! Does anyone have any ideas?

No text available

5 years ago

info@nvqnailandb

asked in Account Management

I have 2 accounts but don't have the ID for the 2nd one

No text available

5 years ago

info-xcelclean-c

asked in Account Management

Our previous accountant gave us limited access including subscription. Is there any way for me to retrieve all access? Unfortunately, we can't contact previous accountant

No text available

135

5 years ago

edehoward-gmail-

asked in Account Management

I have paid for QuickBooks subscription twice by mistake - can I get a refund?

No text available

5 years ago

ehoward-harcourt

asked in Account Management

I have been charged twice for my subscription- how do I get a refund? I still cannot access my account.

5 years ago

kazcleaningservi

asked in Account Management

Unable to get into my account it says I need to subscribe ive already done it

No text available

5 years ago

justthebakernadi

asked in Account Management

How do i change the number in my account?? It’s already changed in the App but when i do recovery email it keeps messaging my old number that is already inactive!

No text available

5 years ago

Handson

asked in Account Management

I have an expense in 2021 which relates to 2020 how do I create the creditor for 2020

How do I create a creditor from a current year expense that has been paid but relates to the prior year. I am doing year end for the first time.

5 years ago

accounts-wearema

asked in Account Management

How long do I have to subscribe after my tree trial? I dont want to subscribe yet but dont want to lose any data

No text available

5 years ago

dan-zestfordesig

asked in Account Management

I have a subscription but it still says its expired on my account?

No text available

5 years ago

jim-p-borabora-pNew Member

asked in Account Management

Good morning all "I have now finished my 2020/2021 accounts how do I send these onto my accountant " ? Thankyou

No text available

5 years ago

Hwright17

asked in Account Management

6 month discount hasn’t worked

When I re-downloaded the app I was offered a discounted rate of £3.99. Once I clicked ‘buy’ I was charged £7.99. Why is this?

5 years ago

alastair-pickles

asked in Account Management

I can’t access my account as my old accountant has control please help

No text available

101

5 years ago

Andy Bates

asked in Account Management

Cancelling Self Employed subscription

I took out self employed subscription and then subsequently found this option does not support my CIS billing. I queried this and was advised by Quickbooks to cancel the self employed subscription and take out the quickbooks for small business instead. I did as requested and cancelled the self employed and applied the Essentials option, however when the Essentials account setup - it directs me back to the self employed version and I still cannot do CIS but am not paying a much larger subscription fee.  I am not sure why the system transfers me back to the self employed version after I cancelled it Help!!!

4413

5 years ago

castlevalets-gma

asked in Account Management

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

No text available

5 years ago

plantjonesgarden

asked in Account Management

How do I contact customer support as I’ve been over charged for my subscription

No text available

5 years ago