Account Management

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Sales by product / service summary does not work in modern view but will work if you switch to classic view. This only happens with one user (we have three; one for the accountant, one for company admin & one standard user. It works in the company admin mode, but not in the standard user mode. Anyone have any ideas why this might be please? I have spoke with Ricardo at Quickbooks but that was a week ago, and I have heard nothing since. We use it to create a list of products for each day, so it is something that we can't do without. I am concerned that when / if the option to switch to classic view is removed, we are stuck! Help please.

I would like to customise my categories for transactions is there a way I can do this

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It appears I'm unable to print my monthly statements, nothing appears on screen now, somethings changed, this has been happening since June 25. Clicking on the 3 dots to open a PDF brings up a blank screen, can anyone assist?.

Anyone else can no longer use the app, making the service mostly useless?

Im trying to do an estimate but its saying no terms added when im trying to save it

The account balance in dashboard has not altered for 2 months

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In my Self-Employed accounts all the tabs are working apart from the miles tab. When I click on the tab it just results in a blank screen

i want to change my bank details cant seem to find any reference to this

The app will refund the payment in 1 day if unused

We have one person to go through transactions but there are able to see the bank balance, which is a big no go. can we stop this? otherwise we will have to cancel the subscription with disappointment

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How do I change email address in existing customer accounts via an import? Or does this have to be done manually per customer? Thanks

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Leaving Quickbooks online and migrating the data

I've tried multiple times to reconnect my Virgin credit card to my QB, and succeed in connecting to the Mobile Virgin account and giving permission, but then get returned to intuit and am asked to press 'continue' to finish the process, but this just takes me right back to Virgin, and then I get an error message.

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How can I retrieve my data?