Account Management

Is anyone else having trouble getting the payroll update? My subscription is active, updates are on automatic. The other updates have run but I can not see a payroll update nor does one happen when I run all updates.

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I have recently become the treasurer of a non-profit organization that uses Quickbooks. I am not listed on the Quickbooks account. The previous leadership has not collaborated with account handover and the account is tied to 2FA for a cell phone we do not have access to. All my outreach to support pushes me to send in ID etc, but that does not work because my name is not on the account.I have access to the email accounts that the organization uses for QB, it's the 2FA to a former employee's cell number that is preventing access. I am able to send in the government corporate registry and my own ID to prove l am on the board of directors. I just need to know how to do that so the account can be updated.

Anyone else in this boat. I also do not want any AI agents

Je veux les effacer, et faire le ménage, afin que mon échéancier soit plus propre

Quand j'appuie sur Approuver, ça "travaille" mais la feuille de temps ne passe pas à "approuvé" et les heures ne se mettent pas dans mes projets reliés.

We have a couple of clients that have left, and I am still getting subscription emails about them even though we have nothing to do with them. The only thing I can see is that we are still there as an accountant user.

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Login is not letting me log in. Keeps showing access denied no matter what I do. Tried two different browsers on desktop and still same message. I was already on this malfucationing turd of a program today too. Nothing but problems with QB as usual

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When I try to delete my account under Data & privacy, I get the message "In order to delete your data and stop using this product, you must first cancel your subscription." I have never paid for any subscription. How can I get my account deleted then?

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Cancel my account

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I only see the option of switching the subscription to the client, I need to stop the subscription because the business is now closed.

How the client can add me as an accountant

When I sign in to QBO I successfully authenticate with my passkey, but then I still have to enter the password. I have tried all the solution provided by, ahem "support", and none of them resolve the issue. Anybody have a solution to this? Thanks!

My students [name removed], [name removed] and [name removed] are unable to login even after accepting the invite I send as an Educator. Please help.

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