Account Management

Hi all,    I'm having an issue logging into my quickbooks 21 Pro Desktop. The error message says "Unrecoverable Error" with code 16701 63416. Please help!

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I would like to allow an employee to be able to access all reports such as trial balance, income statement and general ledger for all accounts other than payroll accounts.  I've been able to go to users/roles and give no access to the payroll module in QB but how do I make it so that they cannot print out the income statement and double click on salary expense and be able to see everyone's pay?

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Hi I will be changing my bussiness from a sole proprietorship to a LTD in a few months. What do we need to do on quickbooks to make this happen? Can we change the current account to represent this change in bussiness status or should we make a new account? Thanks

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We're using Quickbooks online. Our second admin user has forgotten her password.

I'm having issues with my bookkeeper/accountant. I would like to let them go, but they are administrators of my QB profile. Does anybody have any experience on this process?

This is insane.  I can't get tech support for a user?  It has to be the primary contact?  Absolutely insane, impractical, impossible.  I am supposed to have the founder of the company call in because we can't get Adobe PDF attachments to be visible or open anymore?  No way!  We pay for 15 users licenses.. I can't have the owner of the company calling in when we have a tech issue.  SOMEBODY help me?

Im not sure what goes where I am all new to this and me and taxes do not mix well

Haven't been able to login for days.

I would like to sign up for the promotion 75% percent off for 3 months. After that I have different promotion code for 6 months. Can I use this different promotion code after the 3 months?

Company no longer exists

I need to import the payroll files from wagepoint. No payroll file uploaded since the bookkeeper was replaced - how do I fix this

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I've read that lists can be exported to Excel. Can transactions be exported, moved or migrated to a different subscription

I'm trying to find an easy way to access my companies in QB Desktop . I have several companies and right now I open one, and then use the Open Second Company option or Open New Company.  This is a bit cumbersome.  Is there a way to have icons on my desktop for easy access to each company?  Thanks.

how do i rest the time away from my desk  and not be looged out?

We missed that our subscription had lapsed and now we are trying to recover all the company history.

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Is there any after hours help for login issues? I have QBO accountant, working towards the June 30 corp tax deadline so working late. QBO will not allow me to log into my client's account... it keeps going into their tsheets account which is not what I need access to. I can access QBO accountant and see my clients but when I click the link for their QBO Plus account it goes to tsheets. There is no afterhours support so I will lose the ability to complete tasks for tonight - very frustrating.

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