Reactivation

You can reactivate your QuickBooks Desktop Payroll subscription directly from your company file or through your online Intuit account. Before you reactivate, make sure you have a supported version of QuickBooks Desktop.

Here’s how to reactivate through your company file if you’re using QuickBooks Desktop Payroll Enhanced or Payroll Basic:

1. In your QuickBooks Desktop company file, go to Employees and select My Payroll Service.
2. Select Account/Billing Info.
3. Sign in using your  Intuit Account login to open your QuickBooks Account page.
4. Under Status, choose Resubscribe.
5. Follow the on-screen steps to reactivate your payroll service.

If you want to reactivate through your Intuit account online, follow these steps:

1. Sign in to your online account using your Intuit credentials as you normally would.
2. Under Status, choose Resubscribe.
3. Follow the on-screen steps to reactivate your payroll service.

Reactivation can take up to 24 hours to fully complete. Your subscription status will update to Active once finished.

However, if you’re using QuickBooks Desktop Payroll Assisted, you can contact the Live Support team for further assistance.

Let us know if you have any other concerns.