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MARKKHU
Dec 29, 2020 8:01 PM UTC
Question

PAYEE ALIASES

Hi I did something inadvertently in Quickbooks, I've been using the classic mode for bank feeds and my payee aliases have gone away how can I recreate those in the classic mode, thanks for your help.

12 replies

AlcaeusF
AlcaeusF
Level 14
Dec 29, 2020 8:49 PM UTC

Thanks for reaching out to the Community, @MARKKHU.

 

If you're already using the Classic Mode for the Bank Feeds, it's possible that the Payee Aliasing option was turned off, causing them to not show. Let's check the Preferences to verify.

 

Here's how:

 

  1. In QuickBooks Desktop (QBDT), go to the Edit menu at the top left to get to the Preferences.
  2. Select Checking at the left pane and proceed to the Company Preferences tab.
  3. In the Bank Feeds section, make sure that the Classic Mode is selected and turned on.
  4. Hit OK to complete. 

 

Once done, go back to the Bank Feed Center to double-check.

 

To learn more about managing bank modes in QBDT, consider checking out this article: Switch between banking modes.

 

Please leave a comment below if you have any other questions or concerns. I'll be here to help. Have a great day!

MARKKHUAuthor
Dec 31, 2020 3:49 PM UTC

Hello and thank you for your help the option to turn on payee aliases is not there in Classic Mode in QBDT 2020 I'll try to put a screenshot here...

I have a screenshot but am not able to put it here the last thing I see is Turn on Bank Feed Logs that is right below Classic mode. That is kind of odd...thanks again for your help.

 

 

Angiej
Jun 21, 2023 3:57 PM UTC

I have turned on and off the Aliasing feature in the preferences, updated my QuickBooks, verified the data, tried changing bank feed modes and when I use the classic register mode the aliasing still doesn't work. Any additional suggestions? I do not want to uninstall the program from my computer.

DebSheenD
Level 5
Jun 21, 2023 5:35 PM UTC

Thanks for taking the time to let us know what's going on, @Angiej.

 

I want to make sure this banking concern is addressed immediately. Since you've taken some steps to get this fix, but it doesn't work, I recommend contacting our support. They can pull up your account and help you with this. To contact us, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen, select Contact us.
  4. Click the Search for Something else button, then type your concern in the Ask us anything box.
  5. Hit Search, then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

I'm adding this link to help manage your vendor lists in QuickBooks: Merge duplicate accounts, customers, and vendors.
 

Visit us anytime if there's anything else you need assistance in managing payees. You can mention me in your posts anytime for additional help.

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