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Jun 27, 2025 12:49 PM UTC
Question

FPS submission not triggered

Hi I've just run my payroll for the month. Auto FPS submission is on and yet the FPS doesn't seem to have been created or sent. Can't find it in the archive. Any ideas?

1 reply

QuickBooks Team
Jun 27, 2025 3:17 PM UTC

I appreciate you reaching out about your Full Payment Submission (FPS), MFOutreach. I'll direct you to our Live Support Team, who will assist you in successfully submitting the FPS and ensure everything runs smoothly.

 

Since the Community is a public forum, we prioritize your privacy and can't access your company data here. Our support team has the tools to assess your situation securely and provide a prompt resolution.

 

Here's how you can reach them:

 

  1. Navigate to the (?) Help menu.
  2. Select the Search tab and search for questions or keywords.
  3. Click Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

 

To ensure you receive timely assistance, please check our support hours: Get help with QuickBooks products and services.

 

You can check this article to see all your previous FPS submissions from the Payroll Tax Centre: View submitted FPS and EPS filings in QuickBooks Online.

 

You can always return to this conversation if you have further questions.