How can I return to previous version from before update?

Once updated, the QuickBooks mobile app cannot be rolled back to a previous version. However, recent updates sometimes reset device access settings, which causes the contact import feature to disappear.

To re-enable contact permissions, follow these steps:

Android:

1. Open your phone’s Settings.
2. Locate the QuickBooks Online app.
3. Select Permissions, then Contacts and accounts.
4. Choose Allow.

iOS:

1. Open your phone’s Settings.
2. Locate the QuickBooks app.
3. Set Contacts access to On by choosing Allow Full Access.

If the option still does not appear after updating your settings, uninstall and reinstall the app. Doing so will refresh the app's connection to your phone's system settings. Then, repeat the steps above.

Please leave a reply in the comments below if you need further assistance.