Other Questions

I currently run a utility/car hauler trailer rental company. I have paper forms and a chip reader for payments now. However I would like to speed up and simplify my processes. I know how to send invoices to customers but how do I go about adding a way to get all of there card information and an authorization form (states I can charge the customer for late fees an damages) into the invoice. Id like to add the rental agreement also. 

I have QB online, and use desktop, iPhone and iPad.  For the past 2 years… the app for iPad has had an issue  with scrolling back to the top of the invoice while trying to enter product details.  IE I start to enter info / details on the line item, and it scrolls back up to the top so that I cannot see what I am entering.  I will have to select my ipad keyboard option (icon) and it puts me back to the line, but as soon as I try to enter info, it scrolls / bounces right back up. I cannot use QB online with my ipad to create or modify and estimate / invoice.  I have deleted app, downloaded new app, ipad is updated, IPad Pro.  Works fine on phone and desktop.

Again the bank feeds are unreliable. I put in a receipt and couldn't find the matching bank item. I saw it's missing again, from the citi feed. A $1780 item missing, from Sep 3, that if I didn't have the receipt I'd lose the expense. This is unacceptable, though we've had to put up with this for years.

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I have now over 5 days of transactions stuck with different integration bugs that have remained unresolved for over a month. These include GST issues, discount issues and there is no visible problem nor any help in where the issue is

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Just setting up Self Employed version as a sole trader. Is it possible to categorise most of the transactions in the downloaded bank list as Personal  ( family things , food etc etc ) and some as  Business, related to my new work ( eg Office supplies )  now that  I invoice people a couple of times a month only? , in additional to a part time PAYG job. Ideas Appreciated.  

Hi all 🙂 I signed up to QuickBooks Self Employed last night. I was figuring how to use it, but now would like to delete all the data (including connections to my bank, receipts, expenses, mileage.. everything), and start afresh.  How would I be able to do this please (if possible)? Many thanks!

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App crashing on start up

I am working on creating my excel file for my chart of accounts to import into Quickbooks Online. I have a chart of accounts that's supposed to be acceptable for DCAA audits. I am wondering how the detail type should be done when it comes to chart of accounts for federal contracting. I can give you a link to the source of the COA if it helps.  On the DCAA chart of accounts, you have various expenses that are considered unallowable. Right now, the account type is set as Expense for those items. Are unallowable expenses still shown as expenses for the chart of accounts? What do you use for Detail Type for those?  You also have direct and indirect costs on the federal chart. How does the account type and detail type vary when distinguishing direct and indirect costs?  One category is fringe benefits which includes your normal payroll and unemployment costs. Should you just use Payroll Expenses for everything or do you normally assign a more specific detail ty

I have put on an adjustment note in error, how can I delete it

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Trying to use Billiable Expenses for DoI have a client in the building industry that charges majority of his clients on a do and charge basis which can include up to 50 individual charges each progress claim per fortnight.I have looked at using the billable expenses feature however I have noticed that it brings all the expenses in as a separate line item which we don't want to do as the progress claim and we also need to add our markup onto the invoice. Is there a way that I can import the billable expenses invoices and then convert them to one line in my invoice?At the moment I am double handling by entering them into an excel spreadsheet and also into Quickbooks so any help would be appreciated.

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pay runs jurnal fail to export quickbooks

QB online does not have the functionality required for the business needs of a customer who has used it for almost 2 years. (Deferred GST, CRYPTO trading and a number of other deficiencies).  I have read the help articles and it advises that before discontinuing the subscription you should download the file and set up in Desktop version for historical access.  Data will be deleted from Online a year after subscription is discontinued. Then I discover there is no Desktop version for Australia.  My Question (finally) what is the recommended method to save historical data for Australian Companies before discontinuing subscription?

help to amend a BAS statement

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