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E-filing confirmations

Forum|Forum|5 years ago
November 3, 2020
4 replies
6 views

What kind of confirmation will I get for e-filing 940, 941, and W-2s with the Desktop payroll functions?

Email, system notification, anyone?

QuickBooks Desktop Payroll

Best answer by MonicaM3

Welcome back! Notifications are so important to help us keep track of filing status.

If you are filing the tax forms yourself, at minimum, you will receive an email notification when you file the tax forms, and another when they have been accepted by the IRS.

You will also receive in-product prompts that your tax forms are due to be filed when the time comes.

The IRS and state agencies can update tax forms frequently at year’s end. It’s important to make sure that you are keeping up with your payroll updates to ensure that the most current forms are being filed. To update:

Click the Employees menu.
Select Get Payroll Updates

If we are filing the forms for you, you'll receive several email communications reminding you when we will be processing the forms, when they have been transmitted, and when they are accepted.

Our goal is to keep you well informed of the status of your tax forms and filings. Thanks for checking! If you have any other questions about filing or anything else, I'm just a comment away!

MonicaM3Answer

Level 5

Hey @KelbyR

Welcome back! Notifications are so important to help us keep track of filing status.

If you are filing the tax forms yourself, at minimum, you will receive an email notification when you file the tax forms, and another when they have been accepted by the IRS.

You will also receive in-product prompts that your tax forms are due to be filed when the time comes.

The IRS and state agencies can update tax forms frequently at year’s end. It’s important to make sure that you are keeping up with your payroll updates to ensure that the most current forms are being filed. To update:

Click the Employees menu.
Select Get Payroll Updates

If we are filing the forms for you, you'll receive several email communications reminding you when we will be processing the forms, when they have been transmitted, and when they are accepted.

Our goal is to keep you well informed of the status of your tax forms and filings. Thanks for checking! If you have any other questions about filing or anything else, I'm just a comment away!

S

sales196

Since November 2020, the e-payment reports for the state payroll taxes with the biweekly payrolls is no longer being sent to my email. Taxes are paid (check online banking), but the report showing the transaction ID amount to Maryland stopped as of last pay in October. Spent 8 hours (2 diff days) with QB chat and still not working. I get the e-payment reports for IRS still. How can this get resolved.

Z

ZackE_

QuickBooks Team

Thanks for joining this thread, sales196.

Since you're not receiving email notifications about state taxes, I'd recommend accessing your Payroll Account Management portal and reviewing the admin's information to confirm you have a correct address on file.

Here's how it's done for Basic, Standard, and Enhanced plans:

In your top menu bar, go to Employees, My Payroll Service, then Account/Billing Information.
Sign in.
Go to the Payroll Details section and make sure your displayed EIN is identical to the company you're working with.
Next to your Payroll Admin heading, hit Edit.
If you've signed up for direct deposit, enter the PIN and press Continue.
Review the data entered in your Email field, then make changes if necessary.
Click Update.
Once you receive a confirmation, select Close.

If you're using our Assisted plan, you can follow the steps in our Update Payroll Admin information resource to review your contact info.

In the event you're still not receiving emails after confirming your contact details are accurate, you'll want to make sure Intuit's email addresses are listed as approved for your provider.

I've included a few resources about managing payroll accounts that may come in handy moving forward:

I'll be here to help if there's any additional questions. Have a great day!

F

filiberto-aparic

I have to received confirmation from IRS on 1099 filing I did through Quickbooks. I thought deadline was February 28 so was late filing. What can I do to confirm IRS has this?

J

jamespaul

Level 8

Hello, filiberto-aparic.

I'll ensure you'll get the 1099 filing confirmation and ensure it is received by the IRS.

Normally, we will send out a confirmation email regarding the filing status. Check your email inboxes for the status of the 1099 form you e-filed through QuickBooks.

Another way you can check for the confirmation is to go your Tax1099 E-File account. Log in to the Tax1099 E-File Service website. From there, you can check the filing status. Check this Tax1099 article if you need help navigating their pages:

Alternatively, you'll want to contact the IRS to check its filing status and to see if they already received it. You can find their contact details here: Contact IRS for More Information.

This articles sheds more light on filing 1099s in QuickBooks: 1099 E-File: QuickBooks Desktop setup, troubleshooting, & FAQs.

If you need to take care of other taxes or simply want to manage your books, we have help resources to guide you. Feel free to browse for them in the articles list page. You can specify the topic by choosing one at the bottom of the page.

I'm still open for any other questions you might have for QuickBooks. I'll add guides to help you record transactions, manage your lists and so on.

M

monikalynn

So, I submitted my 941 efile almost 3 days ago and it still says submitted to intuit. I have called a few times and the only answer I get is that it is still processing and wait 10 days. It has never been this way, I submit to intuit and it says submitted to intuit and within 24 hours (usually much quicker) it will say submitted to agency and the agency accepted or rejected. The QBDT website says same thing so its like my submission is stuck within intuit and not being submitted to agency. Both people I spoke with QBDT said it was an IRS issue to pass the issue off. It's not an IRS issue it hasnt' been sent to the IRS yet, it's still with Intuit. QBDT website even gives the process. I can't re-efile as QBDT wont' let me do that.

T

TQUAN

I've efiled 941 & 940 returns on 01/7/2023 and I've NOT received confirmation email yet. In last 3rd Quarter e-filing, I received confirmation email for efiling returns in less than 24 hours.

T

TQUAN

no received confirmation emails yet since 01/07/2023 for efiling 940 941 returns

Rubielyn_J

Level 8

I want to ensure you'll be able to receive an confirmation email for e-filing returns, @TQUAN.

Since haven't received any email from us, I recommend reaching out to our Customer Care Support team. They have the specific tools to check if there are issues or need action on the form you submitted.

To reach them, here's how:

Open QuickBooks and proceed to the Help menu at the top.
Choose QuickBooks Desktop Help.
Select on Contact Us at the bottom.
Enter your concern.
Click Continue.
Select the way you wish to connect with support.

You can also check out this reference for more contact information: Contact QuickBooks Desktop Payroll support. Ensure to review their support hours, so you'll know when agents are available.

Additionally, I'll be sharing these relevant articles to know how to submit and check the filed forms:

If you still have questions or concerns with e-filing payroll forms and I'll be glad to answer them for you. Take care and have a good one.

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