QuickBooks Q&A

I've also tried using an incognito browser and, on Quickbooks's suggestion, cleared my cache. All this did was ***** up autofill in my browser.

I have gotten all but 1 of these a few times from the reports but never everything I need.

i may have accidentally inputted duplicate member (new hire), and how i cant get it to delete/archive/merge the duplicate employee. how can get do this

I need to sign in to Intuit on mu Quickbooks desktop, but instead of the sign in option I see the buffering circle.  I have tried signing into Manage your account, that works, but still can't sign into Intuit for the program.  My internet is working, I've rebooted the PC, but the buffering persists when I open QB desktop.  PLEASE HELP!

Hello, i've seen others with this issue by doing searches, but havent seen anyone with a solved case. As the title says, when i try to restore my QB POS 18 with my saved back up file, it tells me "There is a software update waiting for you" and then doesnt let me proceed, or update the software. It just gets stuck on that and clicking update takes you to a webpage to download POS19 and clicking exit to close the window just leaves me at a greyed out dashboard of my QB POS18. I know it is no longer supported by Intuit. Am i just out of luck on 6 years of sales and customer history? Or is there a workaround for this?? Thanks in advance for any help.

Service Item field is now auto-populating from previous line and overwriting entries. This behavior changed recently and is causing incorrect job costing. This seems to have significantly increased in occurrence in the last month or so, is there any way to prevent this behavior in the Weekly Timesheet.

Hello, My name is Logan and I use Quickbooks Desktop. I was wondering how to set up an employee Roth contribution for SIMPLE IRAs. I know that the SECURE 2.0 Act started allowing employee roth contributions to SIMPLE IRA's in 2023. However, when I go into to set up a new payroll items for Roth contributions for our SIMPLE IRA, I don't see an option. All my contributions are currently set up pre-tax (as that is the only option available).  - Is there a way to set up Roth contributions for SIMPLE IRA's?- If not, is there an update coming soon that will allow this? Thank you,

Is there going to be an update to the QuickBooks desktop payroll software to add a Roth Simple IRA plan deduction starting January 1,2025?

Hello Folks ! QBDT PR user here -  My Maryland UI will create an e-file for the form, but I can not get it set to send the remittance to the state as an EFT/ ACH transaction.  It used to work in the past, but several cycles ago, I set it to manual (hence - print a check) that I have to go manually to the Beacon site to send the remittance. Can some kind soul tell me if I can still submit for an ACH with the file submission and how to set it so it works correctly? Thank you all! Jeff  

My software said I needed to update. I clicked it and it said there was an error, 1612. It said to write it down and type it in on the website for steps to correct. I did not see anywhere to type it in 

How do I update the payment credit card for payroll services.  We have a new credit card.  I updated in the little gear icon.  It updated the online services, but payroll services still shows not active.

This started yesterday. Quickbooks Enterprise on Skyline.

I have a client that uses QBO payroll core with automatic payroll filing and paying. Just discovered that QBO filed the 2026 1st quarter TX Unemployment report on January 29, 2026. We got a notice that the 2025 4th quarter report was late, which we thought was odd, since QBO said it was filed 1/29/26, and now we know why. Now the 2026 1st quarter TX Unemployment report was rejected because it was already filed (incorrectly by QBO) and now we have to amend it for our client, as QBO said that amending is not available at the payroll core level...even though it was a QBO error. I am beyond frustrated with Intuit. They need to stop paying so much for advertising and start fixing their program to avoid these kinds of errors. And if they had any consideration for their customers paying the subscription pricing, QBO would make it right when they make an error. Step up, Intuit! Please do not give me an AI response bot trying to sooth this over.  

Hello,My dropdowns aren't working in bank transactions. Nothing shows when I type in field either.I already tried clearing cache, incognito, different browser, signing out then in again, restarting computer, etc.This has been happening off and on for months.   

I want to update the payment methods of our customers, but I can't find where to update the options or list of the different methods. I can only see the 'Payment Method List' report...  Any advice would be appreciated.  

None of the drop down menus are populated with anything 

I just started QBO today. I've added clients and accounts and have been posting transactions. When I signed back in, nothing is in the dropdown lists for clients or accounts. If I go to those lists, everything is there. But dropdown lists in transactions are blank. Nothing is inactive. I've cleared my cache and my history for both Safari and Firefox. It's all the same. And it took me a ridiculously long time to figure out how to post here. Did I mention I used to work for Intuit? I understood then why customers were frustrated, but I see nothing has changed in seven years.

I'm trying to make an invoice but it won't le me

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Quickbooks showed that I owed $268 for 1st quarter estimated taxes. Right after I printed out the 1040-ES, the amounts showing what I owe changed for each quarter to figures that were completely different. It is now showing that I paid $107 for 1st quarter which is completely inaccurate. I have strong doubts about whether the amounts shown that I owe for the remaining quarters are correct. This has never happened in the past 4 years that I've been using Quickbooks. I tried to rectify the issue through a chat with tech support, but they didn't seem too knowledgeable. Does anyone know what's going on?

Per the discussion below, would I write a check to Employee or Vendor in this case? Create a check for the employee.To pay the employee, see the following options:Create a regular check:From the Banking menu, choose Write Checks.Enter the date as the date of the original paycheck.On the check, in Pay to the Order of, select the employee for whom to issue the check.In the $ (amount) field, enter the net amount of the direct deposit.On the Expenses tab, in the Account column, select Direct Deposit Liabilities. (Select Cancel if prompted to pay payroll liabilities.)Check the Print Later box at the top of the page, next to the Print icon.Select Save & Close. Since this is a paper check, it does not need to be transmitted to Intuit.

Administrator has left company 

When I moved to Quickbooks Online and downloaded the app, it had the ability to still view in Desktop View by clicking a toggle button. This option is still available for 2 of my companies. On one of them however, the option to switch the view is gone. Where did it go?

Trying to figure our the best way to record income and expenses for my business: our online marketplace connects buyer of services to service provider. In exchange, we retain a 20% from the buyer.  Can't figure out the best way to set this up in QB

I have QuickBooks Self-Employed Tax Bundle. Last weekend, I started my taxes through QuickBooks by sending the info to TurboTax. I went through the entire process, and then TurboTax wanted to charge me $203. I called QuickBooks before paying it and was told I have to pay for TurboTax and then request a refund. The representative ("Clyde") sent me an email with the case number (15157206984) and told me to reply to the email with my order number to request a refund. I did that and got a reply that stated "Thank you for your email. We would love to help you with your question but are unable to find an existing open case for your request." So I went through the online process to request a refund, and it was denied. I have now spent more time and energy on this fee than I did on my actual taxes, which is ridiculous. Please tell me how to resolve this.