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QuickBooks Q&A

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10000+ Topics

can we get our old layout back

our invoice layout of change but I can seems find the old one to change to

5 months ago

ken-nolan

Other Questions

Why are my DEXT delivery dockets / invoices not showing in accounts

Help

161

5 months ago

Ryannick30

Making Tax Digital

hello do i need to link quickbooks to my hmrc account for mtd

No text available

5 months ago

craig-bearley

Banking

when someone pays you, it say Deposited? but where is the money?

No text available

111

5 months ago

Shesh07

Other Questions

My bank account and credit card are not synching/updating despite numerous times of checking the connection, what needs doing?

No text available

5 months ago

info2387

Other Questions

I have upgraded from QB Sole Trader to Sole Trader Plus and none of my current or previous invoices have been transferred over!

No text available

5 months ago

cj-walsh

Other Questions

Hi, have accidentally duplicated a few sales invoices and cant seem to void or delete. Obviously this is affecting the vat . what can i do

amend delete sales receipts

5 months ago

sacredspiraltattoo

Other Questions

Error 572 bank account

Trouble linking bank account

121

5 months ago

ian74

Other Questions

Hi I’ve recently upgraded from Quickbooks Self Employed to Quickbooks Small Business. How do I migrate my information across to the new platform retrospectively?

No text available

5 months ago

nuneatonfastenings

Transactions

Has any noticed the tax choices has disappeared on our invoice options and bill options. Also its no longer pounds but dollars

No text available

101

5 months ago

avalon87

Transactions

Does any one know what category card reader processing fees for payments received would going under?

No text available

Hello, I’m self employed and have been using the original quickbooks app for years. With MTD, do I need to switch to a different version of the app? I don’t want to lose any previous data. How does it all work? Any help very gratefully received 

101

5 months ago

mark-bodine

Other Questions

Why would all transactions from 2021 thru end of 2025 disappear?

no longer visible in the app or online

101

5 months ago

Chris-Lavery

Other Questions

Can i change new invoice layout back to how it was about 10days ago? New version is awkward and clunky

Creating invoices on the app has changed layout and i find it quite difficult to use now

171

5 months ago

jamiealex

Account Management

has anyone else had issues since switching to the new quickbooks sole trader ?

No text available

5 months ago

paul273

Transactions

Please help with new invoicing on sole trader App...just can't get it to work..Bring back self employed App?

No text available

101

5 months ago

soniarachelreid

Banking

My bank account won't link to QuickBooks

Link bank account not working

231

5 months ago

bathreclamation

Transactions

I want to restart for the new financial year, how do I clear previous transactions.

I need to start from zero as I haven't used the app for a long while. How do I restart the app to zero to start again

111

5 months ago

kevcool396

Transactions

I was using quickbooks self employed and upgraded to quickbooks online due to MTD. I have lost all my invoices .

No text available

191

5 months ago

Foxedup

Transactions

Upgrade Issue - Past Paid Invoices now showing unpaid.

I’ve just upgraded to sole trader plus from self employed for MTD. The upgrade happened, got an email saying it was done and logged in to the account and I’ve got 1000’s of previous transactions now showing as unpaid. Anyone else had this and found a fix? Support are saying wait 72 hours, which won’t do anything other than delay me fixing the problem. 

5 months ago

xrustia92

Other Questions

I would like cancel my subscription.

How can I cancel my subscription

5 months ago

Sharifa Bannister

Other Questions

does anyone know to fix receipts that are stuck in processing? They're not showing up after refreshing (multiple times) so i can't review them.

this is on the desk top online portal

5 months ago

chelseajadeleo

Other Questions

Moved over from self employed to online and all previous sorted transactions are missing. Any ideas how I get these back please?

No text available

5 months ago

paulmudway

VAT

why is VAT due greater than VAT 100

VAT due not balanced with VAT 100

5 months ago

rachel.reese

Transactions

Can't submit receipts, either by email or uploading. Both go through but not appearing?

I am forwarding a receipt to my QuickBooks as I have a 1000 times and it's not appearing. I have tried photographing and uploading to, again it does it but it won't appear? Anyone else having problems?

5 months ago

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