QuickBooks Q&A

Quickbooks not updating Bank transactions. Please help. Have followed all the steps. Refreshing Bank connection, restarting phone, uninstalling and reinstalling etc Tia

I use the Auto Tracking feature of QB Sole Trader to log my business miles but whilst I see the total amount of miles logged for business mounting up as deductible expenditure none of the P&L reports include this figure nor does the TAX report, which supposedly nis HMRC compliant to report my income and expenditure. Does anyone know if the £0.45 x business mile figure is to be added manually as cost or if there is a way to make the software include it automatically in its TAX report to HMRC?

Anyone else’s quick books app on iOS not working or loading up correctly can’t seem to raise a invoice without the app freezing or crashingQuickBooks support have been useless and  have taken 2 weeks to reply and yet to come back with anything to solve the issues 

HI, I am unable to send an estimate because it keeps saying size must be between 1 and 100

Hello!In need of some help regarding, Registration.I have recently installed Quickbooks Pro 2010 desktop version, which my Dad had used for his business quite some years ago, however never really set it up correctly.I run my own business now and would like to use the desktop version with at least 2 users.I am currently learning the package, I do like it and would like to use it, but I am not the least bit interested in subscribing to be online, when I have a fully paid for package.Currently my main issue is, registering it and getting an activation code from Quickbooks.I am just trying to find out if there is a work around this registration/activation code. Many thanks in advance!  

The job we are invoicing now needs to be paid in full. The part payment is confusing for us and the customer. We have tried deleting the invoice and reissuing but it doesn't solve the problem. It just applies this part payment again.

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how to add a client who already uses QuickBooks

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they show on a different customer account

Can I delete old customers name and details from the App

After spending over an hour on chat with QuickBooks support today, I am left completely disappointed.From the very beginning, the support agent assured me that my payment issue was “simple” and that they would “definitely fix it with ease.”However, after a long exchange and providing all requested details — including my account information — I was eventually told that the issue cannot be resolved by their department and that it must be handled by “a different team.” This kind of communication is unacceptable.If the agent had told me this at the start, I could have saved my time and avoided unnecessary frustration.Instead, I was kept in a loop of empty reassurances, copy-paste replies, and no real help or solution. It’s extremely disappointing to see such poor coordination and lack of ownership from QuickBooks support.I’ve been a loyal customer, paying full price for over a year, and I expected at least transparency and honesty — not excuses and wasted time. I sincerely hope that someon

A brief note to rant that the recent updates to the iPhone app have rendered it almost unusable. The new “customer hub” feature, launched yesterday (replacing the old customers view), is completely broken. You can only search by “display name”, not first name, last name, company name, postcode, phone number etc. We have QB accounts with over 15,000 customers and we can’t find customers using the app. In the same customer hub, having selected a customer, you cannot click on any of the transactions to view them. You tap, and nothing happens. You have to write down an invoice number, go into the invoice view, and search for the invoices to be able to view it. Again, in the same customer hub, if you are lucky enough to have found a particular customer, none of the “create” features work. You tap +, then tap “new invoice” and nothing happens (same with new estimate and every other option). I have spent the day teaching 20 employees, who work entirely off iPhones, ho

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I'm using QB online on my Samsung tablet. I use the Web version because the app rotates the new invoice screen to portrait. This prevents me from typing using the attached keyboard. But until today, the Web version was ok as a workaround. However, the new updated Web version which came into effect today for me, pretty much doesn't work in landscape format. And in addition, my most essential 'rolling 12 month sales' screen has vanished. Even in portrait mode. So now Quickbooks for me is barely usable. I think I'm going to have to explore Xero or Sage.

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Hello, I have a valid copy of QB 2015 desktop pro which I haven't used for a few years.  I would like to use it again for some simple accounting, but having a problem getting it started on a PC which replaced my previous PC.  When I click on 'Begin registration', I get an error screen.  Is it still possible to use this version?

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Are there any bank details for this account

Need help

Should it be recorded as an expense so it can be matched to the bank transaction but categorised as 'Director to repay'?

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