QuickBooks Q&A

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It has been taking ages to load and I have changed browsers to see if that helps.

so My car insurance took this months direct debit twice but then refunded the duplicate charge on the same day. now when i look at quickbooks helps pages it looks really complicated to sort this.my plan was just to match bank transactions including to credit to the open invoice which would cancel out the double payment - this i seem unable to do and, if the help article is correct, it would involve 3-4 separate transactions in quicbooks to square this up. can that really be right - is there not a simple way to do this?many thanksThomas 

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I can email you a screenshot from the user showing the error message

the tax landing page sometimes won't load at all or takes several minutes to load, anyone else have this problem?

How do I cancel Quickbooks Accountant?

Intuit AI Agents are the future of small business operations, acting as your dedicated digital teammates to help you navigate the complexities of running a business. Working continuously in the background, agents proactively identify crucial insights and carry out tasks for you. This is always done only after you have given your explicit permission. Each agent is an expert in a specific domain, making a different part of your business easier and faster to run. They can create content, strategise, plan, and execute complex business workflows, ensuring you maintain control while accelerating growth. Your Specialised AI Agents Here is how each agent steps in to simplify and automate crucial business functions: The Accounting Agent: Your Accuracy & Efficiency Partner Your Accounting Agent is designed to deliver "done for you" accounting experiences, dramatically reducing the time and effort needed to maintain complete and accurate financial records. Automation: It handles tedious wor

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I can add all sorts of accounts, like income, etc. But I want to use "Bank" for testing something

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My invoice is for a physical product, but the units is showing hours....

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I don't quite understand the logic behind the unrealised FX gain/loss not being included on the TB - the closing AP/AR balances should be remeasured at the closing rate so by not including this adjustment the balances are presented incorrectly?Also not following why the gain/loss is reversed out the following month - our 2022 gain/loss should go to retained earnings like all other P&L accounts as part of year end, so the Jan-23 position should start at 0?Would appreciate any further information on this

I’ve removed the account but they still show. I’d like to remove them completely not just exclude them and there doesn’t seem to be an option to do that.

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Can I close my subscription?

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I’ve changed my phone to iPhone 17 and wanted to send an invoice to a client. I can load the app and my customers, I can see the estimate but it won’t load up when I press it. I’ve also tried to click on create invoice and this doesn’t work either. Has anyone had this issue and figured it out?