QuickBooks Q&A

We couldn't Add the transaction(s) due to "You must specify a date.". Check account mapping in advanced settings and try again.

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Previously, Tailored Accounts managed and paid for the QuickBooks subscription for my client, [removed]. Recently, she has been paying by herself. Could you please let me know from which date she started paying the subscription on her own?

can i itemise bank deposits in a single line of data

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I can't find payroll function in mobile app.

Stop changing the system. Put Bills back under the New Transaction dropdown for each supplier. I understand I can access this through 'Create', but it's simple for me to enter multiple bills for one supplier through their individual page. Stop fucking with the system!!

We currently pay our contractors through the Suppliers section in QuickBooks, using an ABA file for bulk payments. At the end of each quarter, we then handle superannuation manually by setting up these contractors as “Superannuation Only” employees, running a separate pay run, and entering each contractor’s superannuation amount individually. From 1 July 2026, we will be required to pay superannuation for eligible contractors at the same time as we pay them. Can anyone please advise how they process this in QuickBooks? Is there an existing automated workflow to calculate super for contractors when they are paid? And / Or does anyone know if QuickBooks planning to introduce an automated feature for this requirement? Having an integrated process that automates super contributions for contractors — similar to how employee super is managed — would greatly help with compliance and efficiency once the new rules take effect. Thank you for your guidance,

It’s like it’s day one of using it with no data to show & wont allow me to contact us?

The new GST feature rollout does not offer the ability to prepare BAS. Any of the buttons that I do hit live 'complete BAS' send me out to the logon screen. The only button that does work is the reports button. Help urgently required.

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I keep getting an error previewing the PDF invoice from within the app since the upgrade. Does anyone have any tips how to re-enable it? Also having issues clicking on the links in the help function.

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I accidentally selected the wrong employee when processing a Pay Run, and I have already submitted it to the ATO via STP. What is the correct way to fix this?

Suncorp bank

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Gone through the registration process with beam. marked not paying by direct debit but still asking for bank account details.

Can I pay superannuation through Beam