QuickBooks Q&A

Hi all,We have a series of three individual deposits, all from the same client, that were deposited on the same day (they were in arrears). The deposits show correctly on the imported banking information, but are not available from QB to match (either automatically or using the find match). Per other suggestions on the forum, I ran a report to show invoices and payments for the time period. Each of the invoices shows and each of the payments shows and is attributed to the correct bank account. The bank register also shows the deposits and they are not cleared.What am I missing?Thanks!

How do I fix this?

I can't add .xlsx files as attachments

I m book keeper from India but not able to pay subscription charges for my Australian client from my Indian card. Pls help

I want to create chart of account with account numbers, but this was unsuccessfully .

Does anyone else get errors that the journals were unable to publish becuase your credentials have expired

Payroll is auto journal and it will keep picking up the last journal name and using that

Have put payrun through no problems no errors now trying to lodge to ATO. But the button won’t work no errors just can’t press it 

When I run the TB in cash basis I realise that things like AR, AP are going to be different. But the Net Income in Equity section naturally changes also and should in effect balance everything out. Any ideas why both balance sheet and trial balance reports could be showing as not balancing ?

Can anyone in Quickbook fix my problem

I need to stop u from taking money Even if I cancelled my card from this app but how I don't know u still taking money

The employees hours are allocated to work type "paid family and domestic violence leave taken" each time they submit a timesheet.

I have entered the bank details in Settings - Sales - Invoice Payments Section and these appear when entering a sales invoice in the Customer Payments section. However, in many cases these details are not showing up on the pdf received by the customer. I have asked QuickBooks directly but the 'fix' didn't work for long!

Can I send a message notification to all the employees at once?

Les montants négatifs sur les bons de commande ne peuvent plus être liées à des factures. Comment faites-vous? Quand nous sortons un rapport pour savoir où nous en somme avec le bon de commande pour un fournisseur, puisqu'ils ne compte pas les montants négatifs, on n'a pas le vrai Open balance. Également, les lignes ne se ferment jamais.

When setting up HeroClear in QBO payroll (transitioning from Beam), I had to enter our business address. As I started typing it proposed a list of addresses, and I chose our address. However HeroClear said the address is invalid. Has anyone else had this problem and what is the solution? Our address is (not actually but in the style of) 123-127 Suchandsuch Road. I had to remove the -127 but it should accept our proper address, as per our payroll settings.

I can export via the other formats but to lodge I need the efile. Is there a known issue with exporting this file that QB is working? Any idea when this will work again?

why does quickbooks give me a total wrong calculation for my BAS ?

Am and a Book keeper having clients in australia but not able to pay quickbooks subscription fee as my credit card is of India Pls suggest

She is the sole employee for this client.

I'm using QuickBooks Online Plus with Standard Payroll (Employment Hero). I need to create an Ad hoc pay run, but I don't have the option to create an Ad hoc pay schedule. I only see Weekly, Fortnightly, and Monthly. Can you check if the Ad hoc pay run feature is enabled for my payroll account?"

How can I sort my products and services?

Hi all, We're a small business in Australia lodging our BAS through QuickBooks Online, via a registered BAS/tax agent. I noticed our GST panel in QBO shows our Apr-Jun 2026 BAS as due 25 Aug 2026, which lines up with the ATO's agent concession date rather than the standard 28 July self-lodger date. Could someone clarify how QBO determines this due date? Specifically: - Does QBO pull this directly from a live feed connected to the ATO/Business Portal (based on our registered agent status and lodgement history)? - Or is it calculated locally within QBO based on settings we've entered (e.g. marking ourselves as using a registered agent)? Just want to make sure we're not relying on an outdated or incorrect assumption before we treat this date as final. Any insight would be appreciated! Thanks in advance.

does deputy work with quickbooks for payroll

I am retiring and closing my business I want to retain my information stored on this app for tax purposes how do I do this.