QuickBooks Q&A

I'm a bookkeeper/accountant managing this client's books via QuickBooks Online Accountant. The error appears as a red warning banner on the Expenses page instead of showing the transaction list. This is affecting my ability to review and manage client transactions. Please advise on a fix or escalate to engineering if this is a backend issue.

I cannot access data

It was added in error

I set up hero already for payday super, but funds has not been withdrawn yet.

how to workout super payments for contractors working on ABN. Can you automate it from Quickbooks?

Mileage tracking on iPhone not working.  So frustrating.  QuickBooks is very difficult to navigate for help now, hence coming here, which I’m finding difficult to navigate the community page… so here goes… it will track a couple of trips and that’s it.  I’ve done through all the suggested processes and still happening.  This has been going on for mo thanks (July 2026) - hopefully QuickBooks replies here to assist.  Thx. 

Still have issues with error code 6000.  call support and upload screen recording and upload to link support email me.  until today no response and update. Support is terrible and community link unable to continue from where I started even with chrome browser keep jumping off to another webpage i give up maybe look for somewhere else this is too time consuming and hard [Removed screenshots] 

I have quickbooks self-employed. One of my customers prefers to pay thru quickbooks, so I invoice them using quickbooks and they pay that way. When quickbooks transfers it to my account they charge me a fee

Quickbooks cannot find the page "Add New Customer" Help

I need to migrate 8 years historical data from Sage to QuickBooks Online Advanced.

I need to talk to customer service for quickbooks desktop regarding my invoice.

Cancel subscription

I want to revert to Self-Employed, as it was much easier for me to use.

I initiated a cancellation for Super Batch ID 3650360 yesterday (02/07/2026), but the status is still stuck in 'CANCELLATION INITIATED'. Because of this, the system is locking the pay run data and I cannot recreate a new super batch for the period 01/07/2026 - 02/07/2026. Could you please help to force cancel or unlock this batch from the backend so that I can filter and submit the superannuation again?

paycheques are processed but not hitting the gl

impression de mon grand livre sur papier la colonne de droite est manquante

wrong dates, even the download is blank and yes I selected the correct year.

Hi! I am in 2024 Desktop Premier Plus - Manufacturing and Wholesale. And just last week under my customer center, I have main customers and then I create jobs under them and when doing so it brings in the main information of address, phone numbers etc. and on Thursday last week it started bringing that page in blank. Rebuilt my data file already. (screenshot removed for security purposes.)  

but my colleagues use the same network and do not face such a problem

I’m using Desktop Pro 2021.  I have enabled the “keep user logged in for 90 days”.  Is there a way to find out how many days I have left? What happens when the “keep user logged in for 90 days” expires? Is this tied-in with the “mandatory 90-day reset”?  

I wish to edit the default choices in the changeable fields in bank transactions, to keep my least favorite choice from being the current default and replacing it with my most used to be the new default choice. The current option is slowing me down and creating errors that I have to repair before completion; that is inefficient.

I've connected my Amazon Seller, eBay and Etsy accounts to QuickBooks Simple Start. The integrations are importing transactions, but they don't appear in my Profit & Loss. The only income showing is the net payouts I've manually categorised from my bank account. I need QuickBooks to record: - Gross sales (turnover) - Marketplace fees - Postage/shipping costs - Net payout matched to my bank deposit At the moment the marketplace transactions seem to remain in the integration pages instead of posting to my accounts. Is there a setup or mapping step I've missed, or is this expected behaviour with QuickBooks Simple Start?

how do I revert Payday Super payment process back to Beam after being inadvertently signing up for Employment Hero’s HeroCLear? 

We use QuickBooks Online for a construction company and our staff are often on site. We need the ability to create, edit and email Purchase Orders from the iOS and Android app. Currently this can only be done on the desktop version, which delays ordering materials. It would also be valuable to: * Create a PO from a project or customer. * Attach supplier quotes and photos. * Convert the PO to a Bill when the supplier invoice arrives. * Allow managers to approve POs from the mobile app.