QuickBooks Q&A

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Termination pay for a laid off employee who won't be returning, ROE was done, and I need to pay his termination?

I'm using QB 2021 Desktop Premium for non profits (Canadian Version)  having difficulty setting uo sequential numbering. Under Edit, Preferences, sales&customers, Company Oreferences - there is no option/choice for "Custom Transaction Numbers!  Currenty sales receipts are numbering sequentially but when I try to reset the starting number it has no effect - so, where do I go from here??

I accidentally entered credit card charges into credit card credits. How can I change these items thatt are in credit card credits, to credit card expenses

Emplyee is asking for his vacation pay that is availableHow do i find the accruel vacation pay owing. Since October 2025 I have been doing the payroll manually as i could not get the payroll update so i want to make sure that the numbers are correct.  Any help is appreciated  Thanks

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Is there a form that can be created as a 'Vendor Payment Remittance' for EFT payments sent to them? It would have the same information as a cheque, but it would be nice to have its own form.

For some reason when I display my cash account on screen it displays 1st line Red, 2nd line White rather then the 1st line a little grey, 2nd line white.  The red  is obnoxious and I want to revert to the old colour scheme. Can someone tell me how to do this and also shed some light on why it changed?ThanksLee McQ

Let’s get into our Top 5 year-end payroll questions:   How do I modify scheduled pay periods? Follow this link to complete the steps in product  Select the employee you want to update and edit the Employment details section. Select an existing pay schedule, or select Add pay schedule under the Pay Schedules drop-down menu. Your options are: Every week (52 times a year)• Every other week (26 times a year)• Twice a month (24 times a year)• Every month (12 times a year) To add a new pay schedule, complete the following: Pay frequency• Next payday• End of next pay period• Pay schedule name Select Save. If there are multiple employees on the same pay schedule, you will have to update this setting on each employee. Once a new pay schedule has been created, it can be selected for existing and new employees. Note: If you mark the Use this pay schedule as the default for employees you add after this one field, that pay schedule will automatically be assigned to all new e

Le 1er billet (juin) a été payé par carte et est la seule dépense réelle. Le 2e billet a été payé par voucher émis après annulation du vol, sans paiement réel. Cette écriture ne devrait pas affecter les dépenses ni les taxes. La TPS/TVH a été réclamée par erreur en octobre.

Me: "OMG, Quickbooks is absolutely terrible at math. Like, this is not even remotely how math works..."   Me: I'd better report this to the QBO. *opens Help dialog, presented with QB Assistant.*QBA: "How can I help?"Me: "I'd like to report a problem."QBA: "I can help you share reports in QBO!!!"Me: WTF do I do now?!!?!? 🤦 (other than click "No")  I continued out of curiousity. QB Assistant broke badly and was offering me random "deeplinks"... Clicking on a "deeplink" automagically submits it as if it's your next question... What a complete pile of garbage! 🗑️️🔥  

Généralement, la taxe sur les produits s'appliquaient automatiquement quand le produit était mis dans le devis. Là non seulement ils ne se mettent plus automatiquement mais il n'y a plus aucune taxe dans les choix déroulant, c'est inscrit Manage Rate et quand on appuie dessus, ça ouvre une fenêtre vide.

I need some coaching or a videos on this

I have a customer that is both a supplier and a customer. We had a balance outstanding that I posted as a bill. They used this balance against their amount owing. How to properly post this?

Error 185 - more security info required by your bank. I have fixed the connection issue but then a few minutes later this message pops up again.

fix paycheque sync error

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I've changed my password, I can access my desktop site, but the app on my phone will not allow me to "fix issues"

A short way to process same invoice with diiferent dates quickly?

The company previously used another accounting system and has finalized financial statements and a trial balance. I’m setting up QuickBooks Online for the first time and want QBO to show the same profit and balance sheet totals. For example, the trial balance shows $100,000 of rent income for the year, but when I try to enter that rent in QBO, it requires an offset (equity, clearing, or another balance sheet account). I’m trying to understand if there is a way in QBO to enter historical income and expenses so profit matches the finalized trial balance without using equity or clearing accounts, or if this is simply how QBO conversions work.

Third Party program entered tax settings automatically into QBO. Now I have two tax tabs showing on the Sales Tax overview even though I made the new tax inactive. Now I have two tax boxes showing on the Sales Tax Overview even though I made the new tax inactive. The annual sales tax owing ends up showing on the inactive tax box  after I have "Mark as Filed" even though it was originally showing in the CRA box to start with.

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