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Home
QuickBooks Q&A (Global)

QuickBooks Q&A (Global)

QuickBooks Q&A

Getting Started
- 471 topics
Manage Your Account
- 2676 topics
Tax
- 1299 topics
Banking
- 1228 topics
Manage Customers and Income
- 4059 topics
Manage Suppliers and Expenses for
- 2283 topics
Importing and Exporting Data
- 445 topics
Reports
- 1296 topics
Other Questions
- 1654 topics

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10000+ Topics

asked in Manage Suppliers and Expenses for

Has tabs to next line on billing stopped working?

when entering a bill, to add the next line we used to use tab - now that takes to the bottom and we have to go back up - is the same for everyone from now on ?

00

A

1 year ago

B

Batool-Dhaif

asked in Tax

how to change the digit from2 to 3 when recording billing/sales?

No text available

395

With the expense sheet where it says approved by and claimant .Is that digitally signed?If so where can I find my signature?

No text available

11

asked in Manage Your Account

Why am I not receiving my otp or token code when I am trying to connect my banking information? Can someone please help me

I am trying to connect my banking information to the accounts section. I have entered my banking ID and passcode and it sends me to a page which states I have to put in an OTP or token code but I have not received any in an email or SMS notification. I cannot get past it so I can continue to finish set up my account

141

asked in Manage Customers and Income

quickbook have E-invoices or not

No text available

71

asked in Manage Suppliers and Expenses for

canot conect my paypal account with quicbooks

give me message error

31

asked in Manage Customers and Income

no purchase account in chart of accounts

where is the purchase account in chart of accounts

132

asked in Getting Started

how do i remove my old accountant from quickbooks online?

how to delete old accountant from showing in QuickBooks?

282

1 year ago

I

inversion-elisa00

asked in Manage Customers and Income

I'd like to get the contact information of customer service

How to create a payment link

132

Bank balance shows nil after upload.

I manually uploaded bank transactions. They appear, I've done the reconciliation but at the end of the process it shows a green tick next to quickbooks but a zero balance, why?

31

asked in Manage Customers and Income

How can I get the total cost of invoices for a particular customer for 2024?

No text available

41

how do you find an open support ticket in QBO online? In particular one that was opened due to uploading a tax notice

No text available

20

asked in Manage Customers and Income

Why does the Quickbooks app crash whenever I add a line item to an invoice?

Using an iPhone 13 PRO (iOs16.7) on latest version of Quickbooks app. I've reported the bug several times and the crashes still persist. I can edit existing invoices, but once I choose an item from my products/services dropdown, the app instantly closes and all changes are not saved.

61

asked in Manage Suppliers and Expenses for

Can someone tell me how to order the labor compliance posters within QB payroll online?

No text available

51

asked in Manage Customers and Income

I have recently switched from iPhone to an android. I currently used the self employed version. I cant find the self employed version to down load on the new phone.

No text available

41

asked in Manage Suppliers and Expenses for

Does anyone know how do handle this? Batch "deposits" that need to be split are recorded as an "expense" in QBO and not able to be split between more than one payor

This only happens when the batch deposit is net negative. Deposits are from multiple clients but the amounts paid can't be applied to their individual accounts if the net payment is negative (because QBO records the entire transaction as an expense when the net amount is less than $0)

31

asked in Manage Customers and Income

My payment from a customer is on hold. Message says Quickbooks needs more information and to check my email. No email was sent. Chat is worthless.

No one answers the phone. Quickbooks voicemail says call back during regular business hours and disconnects. So much for helping the small business.

171

asked in Manage Customers and Income

I can’t export invoice from my handphone after press export nothing display

No text available

131

asked in Manage Customers and Income

Why has the tab order gone wrong again? To raise an invoice or bank deposit after the first line,press tab andit goes to Add lines and not the next line of the invoice?

This is driving me crazy everytime something is improved we have these issues. It makes inputting take forever. I don't want to keep going between tab and my mouse

31

asked in Importing and Exporting Data

How do I run a company rebuild?

No text available

242

asked in Manage Suppliers and Expenses for

Is there a report that does this - a list of bills that shows bill date, due date, and paid date.

No text available

20

is it possible for quickbooks statements to maintain the original currency when having the total?

No text available

11

Why does the balance for a customer under Customer Balance Report not show the same balance for that Customer on the balance sheet?

No text available

71

asked in Manage Customers and Income

Does the cashflow trend chart consider only 1 bank acc i.e home currency bank acc? Eg 0 money in last month in the chart but we received 500k in foreign currency bank acc

I need to see the cashflow trend chart reporting all the cash in and cash out since my CEO looks at in his login. The cashflow statement is correct but the chart in the dashboard is not

331

asked in Manage Suppliers and Expenses for

If I de-activate an account that has transactions from previous years but that we do not intend ever adding more transactions to, what are the consequences of doing this?

What are the consequences if we de-activate accounts that have old transactions in them and that we do not intend to ever add to again? Will the accounts and their balances then disappear from any Report that we run? We have exceeded our QB plan limits and we are trying to avoid having to upgrade to a much more expensive plan.

343

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