QuickBooks Q&A (Global)

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I want to make one payment method inactive from my payment method list, but I'm getting the 'payment method is used on a customer' and now I'm trying to figure out which customer is using this old payment method, but without any luck.Is there a way to search or sort customers based on their payment method? 

Como resuelvo el problema de visualización de PDF de las cotizaciones? me da error, al descargarla o al solicitar una vista previa. Gracias!

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LHDN credit note how to link

I am In Bahrain and every time I tried to connect to my Bank Account at BISB it ask me for upgrade I think it has something to do with the Currency Symbols as it appears in Arabic (ب.د) not BHD

why the system shows wrong lanace from the 1st of January?

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necesito solo eso para que me quede la factura bien muchas gracias

Moreover, I didn't find a complete Ledger option for a single account (income/ expense/ asset) in debit and credit format

Whether QuickBooks Online supports full customization of invoice layouts to exactly match a prescribed statutory format (field positioning, sections, headings)

what causes inventory adjustments not sync into Hike?

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Hello everyone, I can't log my account "plus" except from the pc i made subscription from,If i try to get a notification by mail or phone, it does not work & give a message that"We have received your request & will procced" then nothing happens. I need to log in from a different PC (without time overlapping of course), Pls assist. Also; I can't reach a hotline for assistance.

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At the moment the new security feature that blocks multiple windows of QB at the same time is blocing many actions. I cannot upload bank file as the popup window closes the initial session. Also, I cannot even open the calculator or take a screenshot without below message. This currently makes it impossible for me to finalise the year end procedures, especially if the bank file upload is being blocked. What happened to your QuickBooks page? To ensure security, only one QuickBooks company can be opened at a time in this browser. Please do one of the following:. Even opening the window for support makes the initial session go away. Refresh the page to load the last company you had open. Close this tab. Tip! If you need to work in two different QuickBooks companies at the same time, use two different browsers, like Chrome and Firefox.

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How can I get a receivables ageing based on invoice dates?

If i edit and try to save the correct figure it reverts. Its not doing it on all lines of the same invoice

Mahamed Abdi Ali

I upgraded from the Essential Plan to QBO Advanced on 2 Jan 2026 to enable supplier profile setup for e-Invoice self-billing. However, the supplier profile page in my company account does not display the required e-Invoice fields. It seems there may be a plan provisioning or access configuration issue in the Advanced plan. I have already shared screenshots with QBOCare. This impacts our ability to comply with LHDN’s e-Invoice self-billing requirements. Any help or escalation is appreciated.

After upgrading to QBO Advanced, the Custom Role permissions assigned to users don’t match their actual access. Certain functions—for example Customer List edit—are unavailable to users who should have them. This issue did not occur in our previous Essential Plan. I suspect a provisioning or synchronization issue in the new plan setup. The case is already open with QBOCare, but this affects our internal access management. I’d appreciate guidance from anyone who faced this post-upgrade or help to escalate it for faster resolution.