QuickBooks Q&A (ZA)

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Good morning,I want to find out, how do I retrieve several quotation emails that was sent to the same client via Quick Books online please? I've checked my Sent box on my email that is registered with Quick Books, I can't find anything. Thank youKind RegardsAne Venter

How do I link a payment done as a partial refund to the customers credit note?

I want to know how to enter a payment of VAT to SARS, correctly debiting the bank account and reducing the Current Liabilities VAT Payable account at the same time 

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How do I add an inventory item? Do I have to opt for the plus subscription to do this?

Online Banking will not connect or Update Error 9999 Click on error to report nothing happens FNB Bank South Africa

If I go to my Expenses & select Supplier, I select one of my suppliers, it does not give me the option to add opening balances. I can only edit their account information. Please help.

Something isn't workingSorry, we can’t update your account. Please try updating again later.(9999) More info

How do  see who viewed my profile?

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I want to change my logo. Every time I go into the edit screen to select another logo that I've uploaded it does not save my selection as the new default. I get a blank square. It does not accept my selection for a new default.Additionally it also deletes my company name and registration number each time. I think there is a bug in your system. This happens repeatedly. PLEASE GET BACK TO ME ON THIS.

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The customer account should have had a credit as opening balance.

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The first thing I do when I receive a payment from a customer I go an apply it against an invoice, what do I then do with the actual payment appearing on my downloaded banking transactions?

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I have made purchases with personal funds for the company and all articles i find seem like workarounds rather than correct methods. They all also happen to be different methods which is worrisome. I need to do the following. 1. record the purchase( expense ) 2. increase short term loan account under my name3. reimburse myself from the company bank account ( decrease bank and decrease current liability) what is the correct way to record this within quickbooks. the company is a pty ltd . 

Excel 2007

I'm using Quickbooks Desktop. Every now and then it saves files to the desktop. I'm not sure if I can delete these files or what but it is clogging up my desktop. How do I change the folder where QB stores temporary and permanent files?I have included a document which shows the type of files on my desktop.

Every time that I create an invoice I need to select for the field [Amounts are] "Inclusive of Tax" as the default value is "Exclusive of Tax", can I change this default setting? 

I disconnected then reconnect my bank account from Quickbooks Onnline. It now update with no errors, however I don't get any transactions feeding through and I know there are plenty of them. During connection I asked for the last 30 days transactions and none have pulled through. When I select Update, it updates then confirms that is has finished the updated - but not transactions come into Quickbooks. Band account is Standard Bank.