estimates

To resolve this, check the estimate's activity log in QuickBooks Online (QBO) using a web browser to confirm whether the system sent the email. Here’s how:

1. Go to All apps, then click Sales & Get Paid.
2. Select Sales transactions.
3. Filter the Type to Estimates.
4. Find the estimate you sent in the list.
5. Click the dropdown menu and select View activity.

If it shows as sent, the delay is likely due to a mobile app sync issue. You can fix this by clearing the mobile app data for a fresh start.

For iOS:

1. Go to Settings, then tap General.
2. Select iPhone Storage, then choose the QuickBooks app.
3. Tap Offload App.

For Android:

1. Open Settings.
2. Tap Apps (this may vary by device).
3. Select the QuickBooks app from the list.
4. Tap Storage, then select Clear data.

If it doesn’t show as sent, I recommend sending the estimate from a web browser to see if it goes through successfully.

The Community is always here if you need anything else.