I have started being charged 1% on invoices paid via quickbooks. I did not request instant deposit. How do I turn this off?Hello there, Annieb40. Automatic Instant deposits can't be turned off in QuickBooks Online (QBO). Instead, you'll want to turn off the scheduling. I'll show you how to do it below: Go to the Gear icon.Choose Account and settings.Select the Payments tab.Choose Deposit Speed. Then, click Change.Remove the check for all the marked days and leave All the days Off.Click Save schedule.Let me also share a couple of articles to share in case you might need them in the future:Find out when QuickBooks Payments deposits customer payments.Handle duplicate credit card transactions in QuickBooks.You can always get back to me here in the Community if you have any other questions. I'll be more than happy to assists you.

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How do I cancel Instant Deposit?

Forum|Forum|6 years ago
March 22, 2020
42 replies
278 views

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QuickBooks Online

Best answer by Charies_M

I have started being charged 1% on invoices paid via quickbooks. I did not request instant deposit. How do I turn this off?

Hello there, Annieb40.

Automatic Instant deposits can't be turned off in QuickBooks Online (QBO). Instead, you'll want to turn off the scheduling. I'll show you how to do it below:

Go to the Gear icon.
Choose Account and settings.
Select the Payments tab.
Choose Deposit Speed. Then, click Change.
Remove the check for all the marked days and leave All the days Off.
Click Save schedule.

Let me also share a couple of articles to share in case you might need them in the future:

You can always get back to me here in the Community if you have any other questions. I'll be more than happy to assists you.

RenjolynC

Level 9

Hello user62652,

I'm happy to share some information on this. Instant funding is an opt-in-only service, and once added to the account, it can't be disabled. However, you don't have to cancel the Instant Deposit feature to avoid instant deposits by turning off the scheduling of them:

Within your account select the gear icon.
Navigate to Accounts and Settings.
Select the Payments tab on the left.
Select Deposit Speed.
Set a schedule for instant deposit.
Click the All Days checkbox to toggle all days to Off.

Now, when a deposit becomes available, you should be prompted to mark it for Instant Deposit, or not.

Go to Settings ⚙ and select Account and Settings.
Select the Payments tab and go to the Deposit Speed section.
Select Change next to Scheduled instant deposits.
Uncheck the days to stop automatic instant deposits for those days. Then select Save schedule.

If the deposit is already underway, canceling will not the instant deposit will not be possible.

I'm linking a helpful article for you to look over as well: Get help with Instant Deposits.

Let me know if I can help with anything else. Take care!

U

user62652Author

Thanks, but this isn't what I need.

I need to turn off "Instant Deposit" for payments received from clients.

U

user62652Author

Hi @user62652,

In order to process payments with Merchant Services, we would have had to have a bank account on file to credit/debit your account. Electing for Instant funding requires a debit card; once Instant funding has been opted in, there is not a way to turn it off or remove the debit card on file, unfortunately.

In order to activate Instant Deposit, one is required to enter the debit card of the bank account to which money is to be deposited.

On the marketing page on which ID is described, it says there's just a 1% fee for the service. It isn't until after one signs up that one sees it's 1% on top of everything else.

Anyway, I'd like to have my debit card removed. All you need is my regular bank account number for regular deposits.

Refusing to remove my debit card is ridiculous.

D

dkcolson

You can't. I was told no option to join (website there is - LIE!) I was told the only way to opt out was not to use the service. Unbelieveable!!!!!

J

JASONSTRAW

hello QB please allow me to change this.. i have gone through the instructions at the begiing of the post and i am not allowed to edit anything.. please help

Angelyn_T

Moderator

Hi there, Jason.

Once you've upgraded to a faster funding or instant deposit, you won't be able to edit or turn this off in QuickBooks Online (QBO). However, you can always turn off the scheduling to avoid instant deposits as instructed in the previous replies.

Sign in to your QBO account.
Go to the Gear icon, then click on Accounts and Settings.
Select the Payments tab.
Choose Deposit Speed. Then, click Change.
Remove the check for all the marked days and leave All the days Off.
Hit on Save schedule.

Another option is to cancel your payment account and resubscribe to a new one. This way, you can start with a fresh deposit schedule. For more information check out these links:

Once completed, connect your new payments account to QuickBooks Online.

If you need further assistance, you can always connecti with our designated Support. This way, a live representative can discuss with you more about deposit schedules and give you ways or options on how to downgrade your deposit speed.

Please let me know in the comment section if you have any follow-up questions about deposit schedules. I'm just a post away to help. Take care and enjoy the rest of the day!

G

Gyeeways77

Please add the new way to navigate for 2026

R

RoseJillB

QuickBooks Team

Hi Gyeeways77,

I see how a cancellation option for instant deposits would be a valuable addition to QuickBooks.

Since this feature is not yet available, I encourage you to send your feedback directly to our engineering team through the steps below. They track these requests closely for future enhancements.

Here's how you can do it:

Click the Gear icon.
Select Feedback.
Enter a brief description of your suggestion.
Click Next to submit.

You're always welcome to share your opinions or questions about QuickBooks. We're 24/7 available to address it for you.

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