cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Have QuickBooks license but do not have the product code. How to install?

I went through a small business building program with a local bank and we were gifted an HP laptop and a QuickBooks license number that is supposed to be good for one year. The problem is, the bank that gifted it to us does not know what the product code is, only the license number, so I can not activate the software. Is there a way to make this work?

4 Comments
Highlighted
Moderator

Have QuickBooks license but do not have the product code. How to install?

Hello there, valleytrophies.

 

We have different ways to locate the product code and license number of QuickBooks Desktop. They are usually found on the original packaging next to the UPC Code. 

 

If you no longer have the packaging with the license and product numbers, we can use the License Look Up tool.

If you have registered the product, you can visit the Customer Account Management Portal (CAMPS) to get the details.

 

Our last option to find the product number would be to contact our Customer Care Team. They can pull up your account and review the details of QuickBooks Desktop. 

 

Here's a link for reference: Find QuickBooks Desktop and Point of Sale product and license info.

 

After installing QuickBooks Desktop, you can already register it using the product and license numbers: Activate QuickBooks Desktop for Windows.

 

Let us know how this goes so we can further assist you. Have a great day!

 

Highlighted
Level 1

Have QuickBooks license but do not have the product code. How to install?

Hi James,

 

Unfortunately, they did not give us any packaging or even tell us what version of QuickBooks the license if for. All the did was give us the laptop and a piece of paper with the License number on it as well as the web address to download QuickBooks. I can't install the program since it gets stuck at the stage where it is asking for the product number. We actually already have an older version (2019) of QuickBooks Premier on the rest of our computers that we are actively using. Is there a way to integrate this license with what we already have? I don't have access to any of the other information needed to find the Product Code for this new License.

 

Thanks,

Travis

 

Highlighted
QuickBooks Team

Have QuickBooks license but do not have the product code. How to install?

Thanks for keeping us posted, valleytrophies.

 

We're unable to pull up product and business information here. I'd recommend getting in touch with us so we can securely check your product details. To have different options on how to contact us, please click here

 

Always know that the Community is available 24/7. Let us know if you have other questions. Keep safe!

Highlighted
Level 1

Have QuickBooks license but do not have the product code. How to install?

Thank you Katherine.

 

-Travis

 

Need to get in touch?

Contact us