I am having problems printing my W2s also.  I was able to print out of the file and had my W3 printed and my copy of the W2s, when I wanted to print my 4up W2s, it doesn't let me.  I click print and it goes back to the same screen, no other options.  I've updated, I've re-booted and I don't know anything else to do except call support. 

Thanks for letting us know you have the same concern, @geiden. I appreciate you for performing some troubleshooting steps to isolate the issue with printing W-2 forms in QuickBooks Online (QBO).

Since you still have issues printing W-2 forms, I recommend reaching out to our QuickBooks Online Support. You can reach us Monday - Friday from 6:00 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 3:00 PM. They'll be able to do further investigation about this concern.

I'm including this article to learn more about printing W2-s in QuickBooks Online: Print your W-2 and W-3 forms. Also, you can read this article to learn about the most common W-2s questions.

Additionally, you can check out this article to learn when and how to submit your W-2 forms to the Federal and state agencies.

Know that you can always leave a reply below if there's anything else that I can help you with besides printing W-2s forms. I'll surely be around to lend a hand. Have a good one!

It's only giving me the option of printing 4-up not 3-up how do I get the PDF to do 3-UP? 

In QBO, go to settings (cog at top right), Payroll Settings, edit W2 print preferences, and there you can change to 4-part perforated paper

Thanks for chiming in, @William Lavasque. I'd be glad to share some information about printing W-2 forms in QuickBooks Online.

Let’s try logging off to your QuickBooks Online (QBO) account and clear your browser’s cache to isolate this. Once done, log in back and kindly proceed to the printer settings to change the number of pages  per sheet. 

Here's how:

1. On the VIEWPDFFORM screen, click the Printer icon in the upper right corner.
2. Click More Settings then, choose the number according to your preferences on the Pages per sheet (Example number 2).
3. Double-check the pages before hitting the Print button.

I've added screenshots below for your reference:

If you have automated taxes and forms, W-2s will be mailed to your employees from January 20 to January 31. Also, starting January 13, you can reprint them if needed.

You can check out this link to learn more about how to print your W-2 forms. With this, you'll want to consider purchasing W-2 kits from this link. This way, we can ensure that these forms are compatible with QuickBooks.

For future reference, I added the following articles to help you with printing and managing payroll:

• Fix QuickBooks Online printing issues on browsers for Windows.
• Get answers to your W-2 questions.
• Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.
• File your W-2 forms.
• Run payroll reports.

Kindly update me on how things go by adding another comment below. I want to make sure you're able to print the pages you need. If you have other concerns about printing payroll forms, I'll be around to help you.

Hello,  I am having a problem with either the top W-2 lines up but the bottom one is not at all or visa versa.  There is no medium ground in moving it up or down.

Thanks for becoming part of the Community, Pamela27.
 

Before printing W-2 data on preprinted forms, I'd recommend running a print test on a blank sheet of paper to confirm if your alignment is accurate with the boxes on your form.
 

Here's how:

1. In the left navigation bar, go to Employees.
2. Click Payroll Tax Forms, then W-2s and Process Payroll Forms.
3. Hit File Forms and choose the Annual Form W-2/2-3 - Wage and Tax Statement/Transmittal.
4. Use your Create Form button, then pick either All Employees or Employee's Last Name.
5. Enter a filing period in the Year field and press OK.
6. Click Print/E-file.
7. In your Print W-2 and W-3 Forms window, hit Print Test.

If the text aligns properly with its appropriate boxes, you can now print your form using the preprinted forms. If it doesn't align, you can adjust its alignment:

1. On your Print W-2 and W-3 Forms screen, choose Align, then adjust its alignment as necessary.
2. When you're finished making the adjustments, press Print Test to check if it's aligned with your forms. If everything looks accurate, select OK.

I've also included a couple detailed resources about printing W-2 forms which may come in handy moving forward:

• Resolve printing issues
• Print your W-2 & W-3 forms

Please feel welcome to send a reply if there's any questions. Have a fantastic day!

I am having this EXACT problem.  It just does NOTHING when you click 'print pdf'.

My workaround was to uninstall Adobe and then to print them and they fed immediately to my PC's default pdf reader which was in Microsoft Edge.  I don't care for Edge at all, and I never understand sending a pdf to a web browser, but it definitely helped in this case.

Good Luck!

Right now, I cannot print any pdf's from QB, including but not limited to, W-2, 1099, 941, 940, IL 941, FUTA, State Unemployment.  I've spent 6 hours in the past two days trying to resolve it.  Apparently, I am not the only one who is having issues.  My anger level is higher than the Sears Tower.

I am trying to print W2's and it keeps making me update. I update but it still sends me to update.

That doesn't help is there a way to over ride? 

Hi LauraC321,

Thank you for letting us know about this behavior.

If you haven't already, please restart your QuickBooks or your computer so the updates will be completed. However, if you'll still be prompted to update, please contact our QuickBooks Desktop Payroll Support, so they can check this further using more tools. They are open on weekdays from 6 AM to 6 PM PT.

Let me know if you have other concerns with your form. Have a good one!

I still cannot print. Pop-ups are enabled. The link you mention below is invalid. Seriously, how hard is it to resolve this issue?

 Troubleshoot printing paychecks, pay stubs, and forms.

My issues is even worse. I cant even view my filed forms. I get s Error Displaying NULL message. Before you ask, my pop-ups are enabled, my Adobe Acrobat is updated. I have cleared cache.  Would love any other suggestions.

I am having the same problem, went through every note and recommendation!  I am struggling with paying QB prices (almost doubled) and I have been using quickbooks desktop since 1998. I can't print w-2's 4up on preprinted and it appears this is an ongoing issue. One would think that if it can't be corrected they could give a shout out to let you know before spending hours trying to correct it and the cost of ordering forms that can't be printed.  

I am pretty upset right now. 

I am having the same issue.  I cannot get the W-2 or W-3 to print.  I keep getting a "Script Error"

Thanks for joining this thread, JLB153.

I understand how this script error affecting your navigation in QuickBooks. 

Script errors are generally connected to Internet Explorer. QuickBooks by default uses that browser's settings to connect with the internet. We have different steps to get past it.

First, you'll have to set up Internet Explorer to be your default browser. 

Next, let's add Intuit as a trusted site in Internet Explorer. Here's how:

1. Open Internet Explorer.
2. Click Command, then select Tools.
3. Select Internet Options, then go to the Security tab.
4. Click Trusted sites, then click Sites.
5. In the Add this website to the zone field, enter *.intuit.com, then click Add.
6. In the Trusted sites window, uncheck Require server verification (https:) for all sites in this zone.
7. Close the Trusted sites window, then uncheck Enable Protected Mode.
8. Close the browser.

Then, we'll have to disable add-ons on the Internet Explorer. Here's how:

1. Open the browser, then click Command.
2. Select Tools, then click Internet Options.
3. Go to Programs, then click Manager add-ons.
4. Select disable add-ons, and click OK.

Lastly, clear Internet Explorer's cache data.

For you to view W-2 forms, you'll have to log in to your account and enter your Payroll Pin.

Here's how you can do it:

1. Go to Employees, then select Payroll Center.
2. Open the File Forms tab.
3. Select View/Print Forms & W-2s.
4. Enter your Payroll Pin.
5. The default option is Intuit Print Service. Select the Change W-2 printing option link to change, then hit Self-Print.

For more details, please review this article: Does QuickBooks file and deliver my W-2s?.

You can read through these articles to learn more about resolving unexpected behavior when printing forms in QuickBooks:

• Resolving Potential Data Issues
• Print W-2 and W-3 forms
• Troubleshoot PDF and Print problems with QuickBooks Desktop

Keep me posted if you have other questions or concerns about printing forms in QuickBooks. I'm just a few clicks away.

I need to print employee W-2 forms for 2021 and 2022 

Yes, I am having just that. When I go to try and print my 2022 W-2, I get a dialogue box that tells me my employer has not yet filed her taxes, which is not true. She filed 10 months ago, but now I'm stuck in limbo until this is fixed.

I am trying to print a w2 for an employee who is no longer with us. How do I do this? I made him ative, but he still does not come up on the print list.

Thanks

I am trying to print a w2 for an inactive employee. He worked for us in 2023 but I can't seem to get him on the print list and I need to mail them to him as he has moved.

Thanks

we get some version of this message every time

mk:@MSITStore:C:\Program%20Files\Intuit\QuickBooks%202023\QBFormhelp.chm::/_HeaderFiles/JavaScript/qb_2008.js

Has anyone resolved this?

My w-2 forms are 2 per page.  QB does not align with form. I thought maybe I would use only top or bottom of form to get a proper alignment, but even this does not work.  QB seems to have this sort of problem every year.

I cannot align both the top and bottom of pre-printed W-2 purchased at Staples. Also, the top employee (on a two part form) does not show the ss# in the correct box, way off. bottom employee is correct. In addition the top employee on form does not have our EIN at all. The employees ss# is printing in the EIN box and there is a blank in ss# box. Help?