Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Level 7
Sep 26, 2019 11:43 PM UTC
Question

QB desktop pro 2019 crashes when I export to Excel

I have the latest update to QB, but am using Office 2007 (which may be the problem)

1 reply

MaryLurleenM
Level 6
Sep 26, 2019 11:43 PM UTC

You're right, Marcia.

Exporting reports to Excel requires Microsoft Excel 2016, 2013, or 2010 or Office 365. QuickBooks Desktop will receive an error or crash if you're using an unsupported version.

You may need to update to make it work moving forward. You can check this article for more system requirements for QuickBooks 2019 and Enterprise Solutions 19.0: https://quickbooks.intuit.com/learn-support/en-us/product-preferences/system-requirements-for-quickb....

I appreciate your understanding regarding this matter.