Banking

I have followed all instructions provided on the website, permissions are correct on the online banking settings. We have tried multiple logins all of which achieve the same result with trying to connect, disconnect and reconnect on each. I am also not able to import historical transactions which has been over the past 5 days as this bank feed prior to upgrading had been working successfully for the past 7 years. Bank is Westpac. Any help will be appreciated

  We’d love to support you on your journey with bank connections.   If you’ve got any questions, select ‘reply’ to post a question in this thread and have your questions answered by qualified QuickBooks Online experts.   Hopefully, you’ll help other QuickBooks users with the same questions out in the process!   Did you check out our Connect and manage your bank account in QuickBooks Online help article?    

I am looking for advice, I setup open banking feeds on Sunday (17/5) which was setup successfully (The bank balance is correct and matches what is in QBO) however no transactions have been downloaded.  Since Wednesday I have tried:- Disconnecting and reconnecting the bank feed with multiple employee banking logins- Reviewed banking settings to ensure data sharing is on- Recheck instructions to make sure I've not missed anything Bank is with Westpac, unsure how to make the transactions come through

Wise AUD Account - Error 381 - Reconfirm your consent to continue seeing account updates. I tried to reconfirm the bank connection, but I got an error message.

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Can you delete a bank account which isn't posted and start again ?

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I checked and all my accounts are CDR ready. I am the nominated representative. All processes to link goes well but the SISS Portal does not return me to Quickbooks. I left it running for 24 hours to no avail. If I refresh it gives Error 304 on SISS Portal.

AMP bank feeds were down for many days. Was told to upgrade to open bank feeds: Removed bank feed. Was approved for open banking with AMP, but now the bank is not even listed: Have been waiting 10 days for a resolution to this but nothing yet. This is despite QBO claiming AMP bank supports open banking in an article published within this time: https://quickbooks.intuit.com/learn-support/en-au/help-article/bank-accounts/banks-support-open-banking-connections-quickbooks/L4WX6c8fz_AU_en_AU

I am a little behind on posting the transactions hence only noticing now.

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I've ended up with an income and an expense entry that need to be categorised. The other side of each entry is to the respective bank account. I think these used to automatically offset but that's not happening any more

My new Direct bank Feed has stopped. since Thurs Prior to Easter.Is this usual?

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- I dont have a clearing account -Shopify isnt connected to QBO

I have checked that the sign in fo is correct,which it is & I have also contacted the Bendigo Bank. No answers there?

OK. LEt's try to work around AI. Does anyone know the support conttact number in Australia because it gives me everything but that.

october transactions not showing in reconciliation page

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Hi, I have a BAS difference in the EOFY accounts. The BAS FY24-25 calculated by my accountant and paid using the ATO portal of $ 10,745. The amount due in QBO is $ 11,643 sitting under To Pay in GST but marked as lodged. I still have an outstanding transaction of the $ 10, 745 to the ATO in the bank feed which I can pair but how do I handle the difference of $ 898?

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