QuickBooks Q&A

as above

I received this response to a question I had the other day:     “QuickBooks Desktop Pro 2021 doesn't display the exact number of days left on your 90-day login session. Once it expires, you will just be prompted to log back in         with your username and password when you open your company file. This login session is completely separate from the mandatory 90-day password reset. The             password reset is a strict security requirement where QuickBooks asks all users to create a new password every 90 days to protect your data”. Regarding the 90-day mandatory password reset, I’ve read about people being completely locked-out of the program and they have had to contact Intuit for support.  Is this something that typically happens, being completely locked out of the program? 

How do I restore a backup from desktop quickbooks to the online quickbooks. I have tried using movemybooks but they have cannot do it because they say I have  a QBB file rather than a QBW file. Can backups be restored from this file? 

Dear QuickBooks Payments Support,I am writing to formally escalate an issue that has remained unresolved since May regarding the additional processing fees we were charged for manually entered (keyed) credit card transactions.Our company has been using QuickBooks Payments for quite some time and currently has three active merchant accounts. One of these accounts processes a significant volume of transactions because we manage events and regularly collect deposits and final payments from clients. Many of these payments are processed using customer authorizations to manually charge their credit cards.Throughout our time using QuickBooks Payments, we understood that our credit card processing fee was 2.99%, as this is what is prominently displayed when creating invoices and selecting payment methods. At no point during setup or within the invoice payment workflow was it made sufficiently clear that manually keyed credit card transactions incur a higher processing rate of 3.5%.While reconc

I want to add an employee without inviting them to self set up.

I want to resubscribe

Our payment was already deducted from our bank account, but in QuickBooks the transaction shows as cancelled. Please confirm the status and reconcile this discrepancy.

I have two QB Desktop Pro Plus company files - one is from prior to forming my LLC and goes from January - May, then from June through December I have another for after my LLC was formed. We are going to file taxes with an S Corp election and back date the change to January 1. How can I merge these two companies so I have full year reporting and tax filing information? 

I have tried different browsers, incognito mode 2 different computers and 2 different QB accounts.Is this normal behavior?Is the only answer to re-enter all the custom rates (I checked a few, none update.)

Anyone else having their payments randomly under review lately? We’ve used Quickbooks for 11 years and never had our ach payments reviewed and now it keeps happening — the unreliability of the deposit time is really killing us. 

I'm looking for the desktop version with a "Lifetime" license, no payroll connections to Intuit.  What advice on software purchase can anyone offer?  I need the software to cut payroll, but I can manually calculate the taxes. I need access to the quarterly reports (941, state WH, state UI), but I can also file those manually with the need of an in-between entity.  I want to run the books on my PC alone, with zero connection to the internet or Intuit.  ADVICE MUCH APPRECIATED!

Hi QB community,I’m having an ongoing issue of my contractors bank info not showing in QB after they add it to their portal. I see there have been a lot of questions on this but I have not seen a fix. Does anyone have a resolution. 

My company accepted credit card years ago but, stopped little while ago. Can I accept the credit card again?

All of the statements that I receive from my vendors are in order of the date of each individual bill, but I can’t find any way to sort the bills in “pay bills” by the bill date. I can only sort by due date, which isn’t helpful, because an entire month worth of bills is due on the same day. Is there any way to sort by the date of the bill?Also, today for the first time I ran across the issue that it won’t let me select more than 20 bills at once. Is there any reason for that? It’s really not helpful when I have 24 bills to pay. I had to un-select 4 bills, then to to my checking account, find the bills, then re-select them, which of course are in a different order than they are in “pay bills”.Finally, is there any way to enter a memo on the pay bills screen or do I have to save it, go to checking, find the bill, and enter what I want in the memo?Lots of improvements to be made in paying bills to make it actually functional for customers! There are too many things that make paying bills

So the year is 2026 and i am still looking to have single sign on enable in qbo / intuit. Is there any progress on this we dont care about an intuit account at all we are a mid sized accounting firm that takes security very seriously and this is the biggest pain point we have for vendors. 

I am using QB Enterprise Solutions Contractor 24.0 desktop.  Last week QB prompted me to use the set up wizard for qualified overtime income tracking which I did.  We pay qualified overtime and I chose "yes" to track.  This is the 2nd week that I have created paychecks in 2026 with qualified overtime, QB is not tracking.  I have had to add it manually, a lot of trouble for how much money we pay for enhanced payroll.  I spent quite a bit of time on the phone with QB help (also an hour wait for a live person).  No solution yet.

Why was I not given the payroll service key when I purchased Enterprise QB

Need help creating custom role

request to submet tha answer

We need to transfer one of our client's subscrion to new accountant. We cannot see transfer subscription option.

We had an employee for 3 weekly pay runs who provided incorrect super details.  The super payment bounced back, I spoke with QB who created an employer chosen super but this also bounced back.I have been 2.5 hours waiting for chats / calls from QB and nothing.Anyone offer any advice so I can sort this issue out and then cancel my QB account.

I currently have 3 bank accounts mostly my personaluse plus credit card.i would like to add another bank account to accomodate my side ventures separate from personal.is this possible..How do I install open banking g on quivkbooks is it a lengthy process.Thank you kindly.

The Bank rule created asks for the payment of the credit card to be a transfer between accounts. But in error, I find these are considered as a Credit card credit, which it is not.

Hey QB community! I have been finally taking over my quickbooks online to better understand my budget. On my profit and loss statements there are transactions that need to be reclassified.  I have figured out how to go back into banking and do this one by one, but I know there has to be a way to bulk reclassify. I have seen with accountant tools you can,  I cannot seem to find these accountant tools and I am not certain

PRODUCT AND SERVICE I DONT FIND INCLUSIVE AND EXCLUSIVE TAX