QuickBooks Q&A

 I still mostly pay bills with a check. QB now defaults to online payments and now cannot opt out. Am I missing something here?QB used to allow me to write a check, now it constantly reverts to online payments which I don't want to use all the time. When I used to click on "schedule payment" it would allow me to choose my bank and handwrite a check. Not all my vendors accept online payments. Prefer mailed check.

I do not want to see the Paid Time off code in TIME.I do not want to see the Paid Time off code in Payroll.I do not want my employees to see the Time off code in workforce.How do I delete this code in Time?How do I delete paid time off in Payroll?ThanksLDO

I am not able to align our checks.  They print about an inch lower than they should.  I have set vertical position to the max -98.  Per QBO print setup, I should be printing via Adobe Reader but,After installing Acrobat, go back to QuickBooks. Then select the How? link to set Adobe Reader as your browser’s default PDF viewer.per Adobe....The following browsers have dropped support for NPAPI, and therefore Acrobat/Acrobat Reader plug-in does not work on these browsers anymore to display the PDF.Mozilla Firefox (v52 and above)Google Chrome (September 2015 release onwards)Apple Safari (v12 and above)Microsoft EdgeDoes this mean that in order to Print Checks, I am required to use Internet Explorer?  Even though in a Support Chat I was told  just make sure to reach us if you encounter some issues and better to use google chrome as your browser since it is the most compatible browser for QuickBooks as well. Going in circles!! And I only

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Receipt snap function stopped working. I tried old suggestions of clearing out the cache, uninstalling/reinstalling the app, etc. I have an Android. Any suggestions?

It says that Qbo cannot connect to the bank.

How do I disable Modern View and stay in Classic View?

Expense  vendor list

I need to ask if anyone knows of a report in Quickbooks Online vesion, that will compare 2025 to 2026 YTD for sales(a detail report), specifically for one customer.  The report that Quickbook has listed  does not waht I need. Thank you in advance, much appreciated.

I’m trying to reconcile bank statements in Quickbooks Desktop 2017. Some deposits on the bank statements weren’t showing in the bank register, so I used Make Deposit to add them in order to reconcile.(Payments were received as Undeposited Funds and then deposited, but I used Accounts Receivable as the account for the deposits I entered using Make Deposit).However, this caused duplicate payments to be applied, resulting in credits to customer accounts. Deleting the deposit made using Make Deposit removes the credit, but then there’s no record of the deposit in the bank register, taking me back to square one.How do I correct this so the deposit appears in the bank register, without duplicating the payment on the customer account?

Buenos diasTengo un deposito retenido desde 01/06/2026, llame a QBO y me dijeron que en 2 días habiles estaría resuelto pero ya pasaron 30 días y no se ha resuelto, en este caso que paso procede?

Does anyone know here why my deposit transaction has not yet been reflected on QBO? Do you also experience this situation? what did you do?

I’m using a desktop version of Quickbooks, Desktop Pro 2018. When attachments are added to bills, journals, etc, do they save when a back-up needs to be restored? Is there anything I need to do so ensure they are always saved and not lost? When you transfer QB from one computer to another, do the attachments stay with the data? Thank you.

I am trying to connect a Home Depot Commercial Credit account serviced by Citi to QuickBooks Online.The account is accessed through the Citi Retail Services Commercial website:retailservicescommercial.citi.comHowever, when I search for Home Depot in QBO under Bank Transactions → Link Account, the only U.S. Home Depot option available is “Home Depot Consumer Credit Card (Citi).”Searching for Citi also does not show a Citi Retail Services Commercial or Home Depot Commercial option.This is a commercial Home Depot credit account, not a consumer Home Depot credit card, so I do not want to connect it through the consumer option.Is there currently a supported bank-feed connection for Home Depot Commercial Credit accounts serviced by Citi? If this is a known connection issue, is there an open investigation that my account can be added to?Thank you.

merci

Mi empresa (Helvex USA Inc.) está configurada correctamente con dirección en Dallas, TX y dólar estadounidense como moneda, y ya cambié el idioma tanto de mi navegador como de la cuenta a inglés. Sin embargo, en "Configuración > Cuenta y configuración > Avanzado" el formato de fecha aparece como dd/mm/aaaa y el formato de moneda como 123.456,00 $ (ambos formatos latinoamericanos, no estadounidenses). Como resultado, reportes como el Libro Mayor siguen mostrando términos en español (Cargo, Abono) en lugar de inglés (Debit, Credit).

When I am entering vendor bills it not pulling up the last entry for that vendor.  

How to resolve, please help! 

After applying a credit/payment to an invoice, the invoice shows the correct balance but when i click email that same invoice and the preview comes up it is the old balance without showing the payment and the new balance.   How can I email the invoice and it show the correct balance?

We have just changed from bill.com to QB bill pay as the two stopped syncing. I can no longer select multiple bills to pay in one transaction to a vendor. Please help!

I need a report that lists invoice numbers and amounts for paid invoices.

I needed to delete an incorrect transaction; but it had already been reconciled.  Now my bank beginning balance says it is out of balance.  I tried re-entering the transaction, which balanced the beginning balance, but I really need if off the register/ deleted

I use QuickBooks Intuit ONLINE Payroll.  Sadly,  I think vacation is accruing on holidays and PTO i.e vacation ,  How do I stop this?I only want vacation to accrue on actual worked hours.ThanksLDO 

My bank of America account is not downloading new transactions. It is saying all caught up but didn't download transactions for today or yesterday