QuickBooks Q&A (Global)

Can QB offer a client a multi company discount

I haven't changed settings in months and this duplication started happening out of nowhere. Although I'm not sure if it's related to another issue I had that Quickbooks just resolved. The issue I had prior was that I couldn't duplicate invoices to start a new one with the customer's same info already pre-submitted, but they fixed that and now this new issue is occurring.

can I delete a vendor that I just set up?

When I display by Class, I have this immense sum of dollars in the "unspecified" category making it difficult to operate with class account once a class is deactivated.

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account closed

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We used to use tags for this, and I could run a report that pulled all transactions with a particular tag. I am not seeing a way to do this for custom fields, or even a way to filter or group a standard report by the custom field value.

it is not pulling transactions from one of my accounts

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I would like to put them in a different order and I have tried using numbers for the Name of the account and I have tried using letters in front of the name.

I am not comfortable with modern view , should I fix the classic view setting forever ? otherwise I will cancel the subscription because i do not want modern view.

Hello, I have registered a case on QBO Support on 20 May 2025. Case no. [Case number removed]. Today it's 11 June 2025. It's been more than 20 Days and still My case in unresolved. Every time I contact Support, The answer from everyone (from agent to supervisor) is always same and they just say "This case is still under Investigation and we cannot tell you a proper timeframe when it will be resolved" They don't tell me what progress has been made, What attempts has been made to resolve my Issue. It's an issue of Mismatched Qty on hand in IVS & Product and Services Screen. IVS showing Correct Qty and Product and Services screen showing wrong Qty on hand. As of my Research the Backend data needs to be synced with Product and Services Screen. Every time they have no clue what has been done in order to resolve it and no proper response from the backend team. I still have no idea how much time they are going to take to resolve it.

Hello, I have registered a case on QBO Support on 20 May 2025. Case no. 15137358095. Today it's 11 June 2025. It's been more than 20 Days and still My case in unresolved. Every time I contact Support, The answer from everyone (from agent to supervisor) is always same and they just say "This case is still under Investigation and we cannot tell you a proper timeframe when it will be resolved" They don't tell me what progress has been made, What attempts has been made to resolve my Issue. It's an issue of Mismatched Qty on hand in IVS & Product and Services Screen. IVS showing Correct Qty and Product and Services screen showing wrong Qty on hand. As of my Research the Backend data needs to be synced with Product and Services Screen. Every time they have no clue what has been done in order to resolve it and no proper response from the backend team. I still have no idea how much time they are going to take to resolve it.

stuck on finishing up screen

I checked that QB just updated the "sales" side of e-invoicing but not the "purchase" side of e-invoicing. Does this mean that I have to upload one by one my purchases from suppliers?

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I input them using "add a check" - always the same, and sometimes it queues up several to choose to print and other times only one.

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Tried reinstalling app and restarting phone. Gets permanently stuck on the ‘finishing up’ screen or takes me back to the sign in screen

J'aimerais que le client que je facture sache pour quel projet est la facture. Je peux avoir le même client avec plusieurs projets.