Reports & Accounting

Quickbooks seems to be doubling the amount due on invoices when I record a payment.The invoice shows a zero balance as does the customer balance, but the customer appears under reminders and when I check the payment to see if incorrect the 'Amount Due' is exactly double. I have this issue on several different customers.All seems correct except for the amount due has mysteriously been doubled.Anyone have any suggestions?

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my supplier account is sitting in real life at 2600 current, 6300 overdue (8900 owing totally) and on quickbooks it shows my total balance as 7000 and my overdue amount at 9300. i've checked payments, credits, and each transaction and they're all correctly inputted. How can I fix this?

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I take bi-weekly withdrawals from my company account. My previous bookkeeper tracked them as shareholder loans I believe (I was told we don't use dividends anymore?). How do I enter these withdrawals into Quickbooks desktop (Canada)? I'm looking to match up the withdrawals in my bank feed.

I used to import several entries with debits/credits but now I am having an error before importing data.  error say:Journal entry lines must only have credits or debits, not both. There are rows with both credit and debits in the following transactions

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Hello Community, I think it would be very helpful to have a report that shows customers invoices and payments and/or credit memos and how they were appleit against each other. If someone knows a way already please raise your voice, It will be very helpful to have such a report. Thank You!

It allows for pretty much everything else.

QB allows export with fully collapsed and fully expanded views, but if I collapse some grouped accounts (A/R) and leave others in full detail (bank debt, investments, etc...), QB hides some but not others. I have about 50% of the groupings collapsed, but it still exports with 90% of the detail. Anyone have experience and a solution for this issue?

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Will it be fixed soon? Is it a known bug?

Is there a way to quickly see how much fees have been taken in each month or do you have to go through each invoice?

I have cheques written in Sage at the end of a fiscal year, the chques have now cleared in the first month of the fiscal year in QB. How do I record this entry?

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Most programs used to have pre made charts of accounts, you entered the type of business and could modify to suit you  needs. Is that not available in QB online?

When preparing to do my quarterly HST report, I noticed my selector did not include Receiver General.  All other tax agencies were listed, just not the HST.  Therefore not able to run a sales tax summary or detail for the quarterly HST report period. Receiver General as a vendor, has a box to tick if this is considered a sales tax agency, which it is.  It was always there in the past, but someone or something has unticked this box, which is why I no longer can get a report for this tax agency. QB desktop is telling me the only way to correct this is to set up new account codes for GST/HST and then re-tick the box as a sales tax agency.  QB does not allow me to select adding as a sales tax agency, and use the old chart of account codes.    Has anyone else ever experienced this?  I am a long time user, so this is not making any sense. 

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