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I generated an ROE for an employee in December, sent it in as a blk file to ROE in the Web, and after awhile they told me they were having trouble with their EI claim, no ROE assigned. A deep dive led me to look at things closer, at first thinking it was a Service Canada issue. And it was was, sort of. I had to reissue the blk file, and when I found where to look at the ROE copy in Quickbooks, I found 8/18 pay periods were flat out wrong, some more, some less than the actual cheques, and by random vales from 7% to 54% difference. Plus they added 2 weeks in pay periods 26 and 26 ( so 52 weeks and 54 weeks before the layoff, so in 2024. ) and those did not exist. Has anyone seen this happen? I really don't trust Quickbooks with my payroll now. 

C'est inscrit: à payer avant le 15/02/26, alors que ça aurait dû être le 11/02/26

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My Class filtered Balance Sheet is showing bank accounts not associated with the same class (and not showing the account which is associated)

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unarchive old user

I am trying to send statement and when i go click send, am not able to log in with Intuit credentials, it keep on circling and the windows does not open, what could be the reason ? 

Lors de la création d’une facture, le bouton « enregistrer » m’apparaît pas si un clavier Bluetooth est branché. iPad Air M3 13 pouces, iOS 26.2.1

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How do I create an ROE and submit it?

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How do you figure out why the generated T4 Summary is wrong and of course you can't click on the figures to see what makes up those amounts. I have never had an outage like this before. Box 14, Box 16, Box 18, Box 19 & Box 22 all are out.  Originally I saw that Box 14 was out so I put all the figures from the T4s into a spreadsheet and there's where I saw that more than just that 1 box was out. Now how do I figure out where the error is in the report because all the other payroll reports I generate balance to the figures I got adding up from the T4s. Has anyone have this happen to them and figured out how to find the data behind the T4 Summary report figures? For now I'm just using the figures from the T4s themselves but it would be nice to figure out the errors later on. Thank youJanice

How do I mark accounts inactive from initial setup?

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There is an error in tax payment sync error. Could you please show me the steps to solve the problem.

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Entire error message after I click on Create expense through Receipts. Something's not quite right The uploaded filename or file extension is invalid. Supplied Content Type: File Content Type:application/pdf, File Name: File Name:receipt-2025.73

I have tried in various browsers, including in private browsing tabs with no cached data. The data privacy page loads briefly, showing the download button but the page reloads immediately and redirects to account management. Even from account management, it is not possible to navigate to the Data Privacy page, the same thing happens: redirect after a few seconds. This appears to be a software issue on QB's end, is it working for anyone else?

The accountant is confident in the password.

Hello, I got a new pc as my old laptop was starting to fail.  So I have a windows 11 pc and its a asus vivobook.  First I ran into the print driver error as it needed an XPS printer.  This is not installed by default so I add to install it.  After this I reinstalled quickbooks and no more errors here.  Now my issue is when I try and active it just goes to a "Navigation to this webpage has been canceled".  I spent an hour trying to uninstall and do things with nothing working.  So I reinstalled windows as it was a new pc, nothing really on it.  I installed the xps driver first this time and no AV or anything.  Installed quickbooks pro 2021 desktop and im getting the same error with activation  Here is what I have found: None of the kb's help or the quickbooks tool.  The issue seems to be due to it trying to use IE which does not exist in windows 11.  It seems like i can see it connect to the servers fine but it gets r

System will not accept PO Box, nor the rural address when registering for online payments

I have Desktop Pro 2019 on my computer, but I need to move it to another computer because the original computer is glitching too much.  Using the CD, I have downloaded Quickbooks onto my new computer (License numbers etc, were fine) but I can not get the program to activate.  So, I downloaded Quickbooks Tool Hub and did the fixes, then rebooted my computer.  I still can not get the program to activate.  Does anyone have any fixes?  

In Quickbooks Online's 'Reports' pane, for report groups containing 'modern view' reports, the group-level 'Create a Schedule' option (accessed by clicking the down arrow next to the group name) does not allow for reports to be emailed in excel format. PDF is the only accessible option (Excel and CSV are greyed out) Please see the attached PDF where I show the group's dropdown menu from the Reports pane and workflow creation page opened by 'Create a Schedule'. Please note, when using dropdown menu adjacent to individual reports within the group, the 'create a schedule' page does allow for the single report to be emailed in excel, PDF or csv formats. I understand creating schedules for each individual report could serve as a workaround, but that's not that I'm after. I don't want each report sent in its own email. The purpose of the group is for a single operation to apply to all its members. Given individual 'modern' reports can export to excel, group-level aut