QuickBooks Q&A

I recently sold my business and have 2 business accounts on my QB 2019 desktop version on my old office computer/server. I need to move the company files to my home computer. I downloaded QB 2019 desktop onto my home computer, created a QB backup for both companies, and am able to access my newer company (started in 2020) but not my other (started in 2002). It states “unrecoverable error”. I have read other threads and have tried the options suggested without success. I have been having a problem with the backup file based on the fact that my accountant has not been able to open it on his end for the past 2 tax years, so we have been sending him the specific reports he needs as opposed to him being able to access the company via the .qbb file. His IT people have tried to figure out the issue without success. Any suggestions? I am trying to avoid buying the online version due to the high monthly subscription fees, especially since I will be using QB very minimally moving forward.Thank y

cannot open my files...says check to be sure not opened by another (it's not) or that it is "read only (it's not). The windows error was “this file exists”

I opened a business checking account with QuickBooks about 3 years ago. Everything went smooth all along without issue. Two weeks ago, I was looking to download my 1099-INT but I wouldn't find it. Their chatbot told me to call their support and gave me a phone number. After on the call for an hour, bounced 5 different times to several support reps from offshore, they offered to escalate the ticket for me.   The rep spotted I had a different phone number on file and asked if he could call my number on file to verify I was the account owner. I never mentioned my company phone number to anyone that day, so he must had been looking at my account in their system. 10 seconds later I received the call on the other line from the same rep with the same matching incoming caller ID. He said he will send me a code to authorize viewing my account and attached the escalation.   I hesitated but ended up gave him to code. While he said he was typing the ticket details, I managed to find the

I purchased a new computer and when I downloaded Quick Books, restored my company file from a backup. Now, when I go to my invoices and click on the attachment that was there, I get a message that says specific file not found. How do I find that file on my old computer and bring it to my new one? I do not have an online account. 

We are still using QB POS 19.Usually works fine, we run the server and 4 workstations.Yesterday I had to replace a workstation. Downloaded POS, it got stuck on "reading receipts" for about 12 hrs. I closed it the next morning and then it worked fine.Then it didn't. Could not find the company server file.Then the other machines started losing connection for hours at a time. Some would later connect, others would not.Most of the day only 1 workstation would connect. By end of day 2 were connected.Its not a network issue, what else could be causing this and how could we fix it?

I first saved it to USD, and it worked. But after editing multi currency, and saving it, it automatically returned to my home currency

Bulk posting of bank transactions incorrectly requires tax rates. Individual posting works without tax. This appears to be a bug.

I have an accrual basis balance sheet with an approximate $30,000 balance.  When we switch to show the balance sheet in “cash basis” it has a small negative balance.  Here is the main issue:  I went to write off some bad debts and when I do…..it increases the negative AR balance on the cash basis.  I am stumped on why it is doing this.  

When using QuickBooks Desktop Enhanced payroll (for accountants), QB is rounding all of my federal withholding amounts to the nearest dollar. So for instance instead of being $53.68 it is $54. This happens for every check in the impacted files. Not all client files are impacted by this issue. What would cause it to round. It’s not a huge deal just really annoying.  I’ve done updates, repaired the file, and the item is set-up correctly. I’ve also had this problem in a brand new file. Nothing works to fix this.

Hi!The “Subject to Medicare” button got incorrectly checked, and an employee’s paystub got processed with no MC withheld.After turning “Subject to Medicare” back on, I manually calculated the missing amount and added the missing MC tax to be withheld from the employee’s next payroll. Now I’m processing quarterly reports and found out Quickbooks self-adjusted and removed my correction. How do I prevent this going forward?I’m on Quickbooks Payroll Desktop.

Can i subscribe to the Payroll even if i already have a QBO company or is it a separate entity? 

I keep getting the error in my QuickBooks Desktop (NOT QB ONLINE) bank feed "You are no longer connected to Bank of America web connect, Set up a new connection with Bank of America - New again to start using the new and improved bank feeds."When I attempt this, it goes all the way through the process then at the very end when is says connected I get another air message, "Sorry, we've run into a problem. QuickBooks is having trouble connecting to Bank of America - New. Options; Try again later, this is a temporary issue and will be resolved in a day or two.Try to set up your Bank of America - new again then. Below this message it says; 88888 All accounts associated with this customer ID have been synced with QuickBooks bank feeds. If other wise contact your financial institution. No connection has been made and nothing has Syced. This has been going on for over a week now. I have contacted BoA and they state that QB has ended their relationship with them and I have conta

Is there a way to know if another user has edited or deleted a transaction? Using QBO. Thank you!! 

I'm having trouble making QBO accountants account, can anyone guide me through? Also a screenshot would be much helpful. Thank you!! 

In my excluded tab, i keep deleting a bank transaction but it keeps coming back in the excluded tab, i click delete many times already and nothing happened. 

I use the Customer Type field to group customer accounts that should have contracted pricing applied to invoices.  It is much easier to manage this by simply adding a customer to the appropriate Customer Type as opposed to manually adding them to all appropriate price rules (which would be error prone and time consuming).  When I setup a price rule, I specify in the Customer field at the top which customer type the price rule pertains to, and the customer list below automatically populates.  Now, when I create an invoice for one of the listed customers, the unit price drop down will show the price rules that can be applied.  This used to work, but not anymore.  Even after re-creating the price rule, I do not see the price rule on the invoice screen when adjusting the unit price for an item.  One workaround is that instead of specifying the set of customers that the rule applies to by customer type, selecting them individually instead ends up working and th

Received notice from NJ to update banking information/ACH for remitting NJ withholding tax.

Hello,I already have a QuickBooks Online Accountant firm. However, I cannot access the Intuit Accountant Suite (IAS).When I open the IAS homepage, it redirects to /app/firm/onboarding and shows "We're sorry, we can't find the page you requested."I cannot create a new firm because the system says I already have one. Could someone please check my account provisioning and advise whether my firm can be migrated to IAS or repaired?As am using from Pakistan, Is it any area restriction??

I want to link purchases through my account on Venn to auto populate in quick books.

  I have not started running my business yet, I'm just setting up a few things in QBO.One of these things was importing the Customer and vendor Excel files that I needed. I was able to successfully import and make needed modification for the Customers file.But for the Vendors, I ran into an issue where QBO hung up and after 30min, I just refreshed it.But there are some entries missing and some entries are not quite right.All I want to do is to permanently delete all the vendor entries that were somehow added into my account during the improper attempt. And then retry with a cleaner version of the vendor Excel file.I don't want to make these existing Vendor entries inactive - I actually want to delete them completely and start over. How can I do this ?

i cancelled my subscription about a month ago and was told i can get a hold of old invoices and account info for a year. now i cant see nothing?

Will quickbooks continue to renew quickbooks 2024 annual subscription past 2027? Not Enterprise. I know Enterprise isn’t going anywhere right now.  I am concerned for those clients who purchased Desktop 2024 before it was no longer available and pay a yearly subscription.  Next year is the 3 year mark on that software which is when a version is usually retired.  We are trying to put a plan in place for our clients if it’s going away.  We also use Enhanced Payroll for Accountant’s to prepare quarterly payroll returns for a lot of clients. We can transfer all of those clients to Enterprise but I want to make sure that our annual subscription for the payroll is not being discontinued any time soon.  Thanks!

Do you have what you need to verify bank

Previously, in Desktop, I had a version of the Check Detail report (memorized report), which included 1) All the checks written that day 2) The Bills those checks were applied to 3) The accounts and Classes charged by those Bills. Each of those 3 details were key aspects to this report. How do I re-create this in Quickbooks online? It’s a vital report, that I use every single week. Previously, I could run it with just two clicks. In the new system, the nearest I’ve been able to figure out is manually cobbling together the “Transaction Detail by Account” and the “Bills & Applied Payments reports”. I can’t figure out how to get either report (or any others) to simply run with each of these necessary pieces of data. Thanks in advance.