QuickBooks Q&A

I’m new to the Sole Trader moved from QB self employed. Once I mark an invoice as paid in the mobile app I need to be able to send a receipt. In QB ST it only gives you an option to send the invoice as a reminder. I’m adapting the email but want to know if there is a different way.

your mobile system has gone to shit. i cant even acces a quote i started a few days ago. And it's fucking about with showing vat that I've added on the totals then doesn't show it a few days later. Changing the amount total. really getting pissed off with this!

Im also unable to add a payment method to invoices or set up payments

No text available

Due date field will not accept any date , never have been able to create expense from snap receipt can only do it from desktop

Hi, I was timed out of my QB Online this morning and now after entering my password it just loops back to the login page. (Yes I am using the correct password)I have tried two browsers and cleared cookies Anyone else having issues ? 

It has been impossible to log in to my self employed account on the QB website for over a week. Any help would be appreciated.

No text available

No text available

Quick books shows accounting for April to April tax year can I change it to reflex my true financial year

No text available

No text available

No text available

Good morning all my current subscription of sole trader is due to expiry and I am considering to upgrade to sole trader plus. firstly will all my old data transfer over to the new format? Can I do more with sole trader plus? personalise invoices etc. to make them more relevant to my business.

No text available

How can I see my customer balance in my mobile versio?

No text available

I've transferred just before the end of tax year and all my transactions were categorised. Before the transfer the prompt said that the QuickBooks will copy the transactions and while the transactions themselves were copied, none of the categorisations were.

My bank transactions have not updated in QB since I upgraded but it seems to be connected to my account OK

No text available

Qb not updating my recent transactions

No text available

The old OneSaas eBay connector worked well, but the new one doesn't seem to include shipping costs. I usually sell with "free shipping", but the actual costs are deducted by eBay from the total amount. This means the amount I receive is never the same as QuickBooks thinks it should be.What I am seeing in my accounts is the sales receipt at the full price, any deductions applied at the time of sale, and the transaction fees....but nothing for the shipping costs I had to pay.Is there a better way to manage this, or do I have to manually enter a transaction for each item shipped in order to be able to reconcile the control account? Thanks

No text available

How can I start a new tax year