QuickBooks Q&A

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Hi I am having a nightmare with quickbooks and sending myself round in circles when I am sure there must be an easy solution staring me right in the face, so I would love some help if anyone else has dealt with this? 1) in 2023 a retainage amount was kept back by a customer for 2 years. - it was deducted from the invoice on a line called retainage (asset account which is where it has sat until now). 2) I now need to request these funds from the customer - which sounds simple - except I need to enter it as a CIS Standard entry (so all the relevant internal recording of CIS takes place) - so how do I get rid of the amount showing in the retained asset account. If it wasn't CIS it would be added direct to the invoice - but because I need to use the CIS standard I cant do this. Am I missing something simple here?Thank you!            

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i have 2 revenue streams one is sub contract work taxed at source the other is private work with no tax deducted can i separate these payments to make life easier thanks in advance

How do I match advance payments (Pro Forma) which I have posted as cheques, to invoices in a supplier account? 

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The app is missing options to click ‘estimates,invoices, receipt snap’ etc

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Logged in this morning and everything is blank in my quickbooks?!

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For some reason I am unable to click on “ Add product / Price “ button, yet to add customer and select the due date works perfectly fine. I am due to forward 2 invoices over this afternoon and am unable. Please get this fixed. Also may I just add the original layout prior to update is way more easier and much more enjoyable. thanks  

I can’t invoice

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Our app has wiped all our info if quotes, the home page has gone, it looks like it’s crashed

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Is it possible to transfer employee information from one company to another? I have a company that I'm working with that has formed a new corporation. The business is the same along with employees. I need to export the employee information (name, address, tax, NI, etc.) from that company and import it into the new corporation. Can this be done? Both companies are using QB Core Payroll

I have tried watching online tutorials to fix it, but not sure if they're all up to date, they all seem different and now my brain is fried! I'm a sole trader so trying to keep my accounts really simple, but didn't realise this was happening until the end of the whole year - so a lot of transactions to fix!

what is going with every update something is messed up ! i cant load my receipts can you check urgently ! cant even send feedback through the app.

what is going with every update something is messed up ! i cant load my receipts can you check urgently ! cant even send feedback through the app.

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Is there anything I can do to get it back?