QuickBooks Q&A

No text available

No text available

So far i have done 684 miles and at 45p per mile it works out to £307.80 I have read other posts and people have said that mileage is not regarded as an expense but it is something that is done in the form of a tax reduction or that you need to add it onto expenses manually. Can someone please give further information as to whether the mileage needs to be manually added as an expense if so then how?

No text available

Trying to add fuel on expenses category but get error message ‘QBM.ERROR.00001186.R EASON.IPHONE’ any ideas ?

I've completed almost all of the self assessment . The final declaration gives an error "C55326:periods of account information is required for all self employments"What does this mean & how do I fix it? 

No text available

I use the Supplier Balance Detail Report a lot. I prefer the classic view but am trying to get used to the modern view. However the 'Current' and 'Report Date' buttons appear to have disappeared. How do I set the modern report to show me the balances as at a certain date rather than now.

hoping some one can advise a solution i have had desktop for 19 years and I'm currently running 2016 pro and have just realized  intuit have changed the maximum items i can have on the system to 14500 and i cant input any more invoice for customers if i need to create a new item and wont let me delete older items off the system to let me create new ones i don't really want to go to an online version and was wondering if i could possibly upgrade to the latest version available which i think is 2021 pro as ii am stuck now and cant add any more items for invoicing to customersany help or advice would be much appreciated lee 

The default mileage rate in QBO is the HMRC personal rate (45p/mile for first 10000 miles) but for company car users there are an array of different rates - all listed at https://www.gov.uk/guidance/advisory-fuel-rates - depending on engine size, and if the company car is an EV, or a diesel, etc.  A different QBO community post  attracted the reply from a Intuit moderator that QBO uses HMRC rates only, and only allows the 45p/mile rate, and then didn't engage with a reply when pointed out that made no sense. After all, even this rate is invalid beyond 10000 miles. It is very unhelpful for QBO to impose the HMRC personal rate when a large number of UK users will be company car drivers who cannot claim that rate and have to use a different rate .. by law. Why does Intuit not allow different rates to be entered, but you could still allow the "default" rate as being 45p? Is this another example of the US company not understanding how UK taxation works?

I have an entry posted as unrealised gain and loss how can I undo that

Hi. I need help🙄My accountant asked me to change my vat quarters so its a month earlier.So my usual three month  period ends at the end of april.  I contacted the vat office who said do a two month period (February  and March). However quickbooks does not seem to be able to accommodate this.Any ideas please.

I have had nothing but issues since upgrading my account. All of my previous invoices have not migrated through and my logo and payment details are not showing on my invoices. I also am unable to select a payment option when trying to raise invoices. I have 2 support tickets open, and they have been open for about a month now with no communication from QB. I contacted QB last week for an update and was told my cases have been escalated yet there has been no update this week. I explained that I would have to consider different applications as it is affecting my business, and I was told that QB would respect my decision to go elsewhere with absolutely no reassurance that the issues would be sorted. It seems that QB would rather lose customers than fix the ongoing issues. I was advised to upgrade to QB online, but that the currently missing data would not be able to be recovered, and I have no faith that it wouldn’t just happen again! You would like to think that they would understand the

I've got a client that's interested in adding payroll. QB only gives me a choice of Core or Advanced products, but the public website is offering the new Premium/Elite products. What is the transition path here?

I use the sole trader plus account now which is more complex than the self employed one and this one works not as well as my SE one. I have read a few articles on why it’s not working but all of it seems to be ok, so I’m wondering if it’s a technical issue or if it is me. Why can’t it just be simple

No text available

No text available

No text available

Date: April 29, 2026  Time: 11:00 AM (1 Hour) REGISTER NOW   Confused about Making Tax Digital for Income Tax and what it means for you? We’ve taken the most asked questions from our community and we’re answering them live.   Join us for a practical, 60-minute session where we’ll walk you through how MTD works in QuickBooks and show you exactly what you need to do to stay compliant. In this session, you’ll get: A live walkthrough of Making Tax Digital in QuickBooks Clear answers to the top questions customers are asking right now The chance to ask your own questions during our live Q&A   REGISTER NOW   Who should attend: Small business owners, sole traders, bookkeepers, and accountants Can’t make it live? Register anyway and we’ll share the replay so you can watch it on demand.  

No text available

No text available

separate entry on a receipt

No text available

I'm looking to connect the Stripe Connector App to process online orders from our website however the intergration tab on QB isn't working, what do I do?

No text available