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I have upgraded from QB Sole Trader to Sole Trader Plus and none of my current or previous invoices have been transferred over!

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J

3 months ago

C

cj-walsh

Other Questions

Hi, have accidentally duplicated a few sales invoices and cant seem to void or delete. Obviously this is affecting the vat . what can i do

amend delete sales receipts

Error 572 bank account

Trouble linking bank account

Hi I’ve recently upgraded from Quickbooks Self Employed to Quickbooks Small Business. How do I migrate my information across to the new platform retrospectively?

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Has any noticed the tax choices has disappeared on our invoice options and bill options. Also its no longer pounds but dollars

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Does any one know what category card reader processing fees for payments received would going under?

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Hello, I’m self employed and have been using the original quickbooks app for years. With MTD, do I need to switch to a different version of the app? I don’t want to lose any previous data. How does it all work? Any help very gratefully received 

Why would all transactions from 2021 thru end of 2025 disappear?

no longer visible in the app or online

Can i change new invoice layout back to how it was about 10days ago? New version is awkward and clunky

Creating invoices on the app has changed layout and i find it quite difficult to use now

has anyone else had issues since switching to the new quickbooks sole trader ?

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Please help with new invoicing on sole trader App...just can't get it to work..Bring back self employed App?

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My bank account won't link to QuickBooks

Link bank account not working

I want to restart for the new financial year, how do I clear previous transactions.

I need to start from zero as I haven't used the app for a long while. How do I restart the app to zero to start again

I was using quickbooks self employed and upgraded to quickbooks online due to MTD. I have lost all my invoices .

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Upgrade Issue - Past Paid Invoices now showing unpaid.

I’ve just upgraded to sole trader plus from self employed for MTD. The upgrade happened, got an email saying it was done and logged in to the account and I’ve got 1000’s of previous transactions now showing as unpaid. Anyone else had this and found a fix? Support are saying wait 72 hours, which won’t do anything other than delay me fixing the problem. 

I would like cancel my subscription.

How can I cancel my subscription

does anyone know to fix receipts that are stuck in processing? They're not showing up after refreshing (multiple times) so i can't review them.

this is on the desk top online portal

Moved over from self employed to online and all previous sorted transactions are missing. Any ideas how I get these back please?

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why is VAT due greater than VAT 100

VAT due not balanced with VAT 100

Can't submit receipts, either by email or uploading. Both go through but not appearing?

I am forwarding a receipt to my QuickBooks as I have a 1000 times and it's not appearing. I have tried photographing and uploading to, again it does it but it won't appear? Anyone else having problems?

davidtomlinson-holtongrange

VAT

Can I still customise my VAT invoices?

I used to be able to select My VAT Invoice (Customised) when billing a customer, this has now disappeared

How do i see all my income in one place? It's migrated over from old soel trader to new so not in invoices

I migrated over from the old sole trader quickbooks which simply showed me all the income in one place. I'd enter it manually and attach my invoice as a document and log it as business income. I'd also do the same with my expenses. However in this new version which is far too detailed for my needs as a freelance writer, I can see my expenses quite clearly but nowhere can I see one place with all my income. What am I not doing right?

Why can't I simply see all my income?

I migrated over from the old sole trader quickbooks where income and expenses were very simple. I would manually add my own data. Now it's migrated I can see expenses but there doesn't seem to be anywhere I can see all my income itemised in a list I can edit and add to...

I’ve linked my credit card but no transactions are showing. It said it’s connected to my bank. I tried unlinking and linking again. I tried waiting several hours.

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